Manager on Duty (MOD)

Manager on Duty:

• Responsible for providing excellent customer service, answering telephone calls, scanning member cards, assisting members and guests with questions, and referring members and guests to the appropriate staff.
• Completes business transactions related to the payment of memberships, programs, services, childcare services, etc.
• Understands all emergency procedures, acts responsibly during emergencies, and completes appropriate incident reports.
• Provides security for the YMCA, ensuring the safety of members, guests, and co-workers while at the YMCA.
• Is a visible presence at the facility - observing and taking action regarding inappropriate activity within the building, in the parking lots and "green spaces" belonging to the Y.
• Assists the Member Services Coordinators with initial and ongoing training of team members.
• At least 18 years old
• 1 year of customer service experience

Benefits

• All employees receive a free YMCA membership!
• Part-time employees begin accruing Sick Leave immediately upon hire and Paid Time Off (PTO) after one year of employment
• 12% Retirement Plan - The YMCA will automatically contribute an additional 12% of the eligible employee's monthly income into their YMCA Retirement Plan when the following requirements are met:
• The employee has been employed with the YMCA for 2 years
• The employee has worked 1,000 hours during each of any two 12-month periods
• The employee is 21 years of age or older

Shifts Needed:

Hours vary from 4:45am-8:00am and 5:00pm - 10:00pm Monday through Friday.

Weekend hours available 5:45am-8:00pm.

Who are we? The Y is the nation's leading nonprofit organization and is committed to strengthening communities through Youth Development, Healthy Living, and Social Responsibility. Do work that matters! The Y offers more than just a job - we offer you a career with a future and the chance to make a lasting difference in your community.

We invite you to join us in this amazing work to develop your skills, realize your leadership potential, and discover a career that is more than just a job.

The YMCA of the Northern Sky is a drug-free workplace and an Equal Opportunity Employer.

Thank you for your interest in employment at the YMCA of the Northern Sky!