At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3rd party logistics) transportation organization with over 35,000 employees in over 400 sites across 18 countries, we pride ourselves on our customer first approach and commitment to operational excellence.
Position Overview:
The Operations Manager supports the site General Manager by ensuring efficient warehousing, distribution, and packaging operations. This role involves significant customer interaction, focuses on driving profitability and productivity, and upholds high-quality standards. The Operations Manager also promotes a safe workplace and ensures compliance with safety procedures.
Responsibilities:
Team Management:
Manage staff, set goals, and oversee department activities.
Handle performance reviews, productivity, quality of work, and staff concerns.
Ensure training is completed and records are maintained (OSHA, audits, etc.).
Implement cross-training programs to maximize team effectiveness.
Operations Oversight:
Manage operations within budget and customer requirements.
Assist with workforce planning and operating budgets, considering P&L inputs.
Oversee scheduling, trailer inspections, yard checks, and floor space coordination.
Monitor KPIs and recommend process and performance improvements.
Customer Interaction:
Build strong relationships with customers through timely and effective communication.
Facility Maintenance:
Ensure preventative maintenance of equipment and facility, including door checks, alarm security, housekeeping, and grounds upkeep.
Compliance & Safety:
Promote adherence to safety policies and correct noncompliance.
Monitor and maintain Good Manufacturing Practices (GMP).
Administrative Tasks:
Prepare reports and documentation as needed.
Assist with OS&D claims and maintain accurate records
Competitive Compensation: Attractive annual salary of $82000-$115,000 plus a performance-based bonus, with benefits including health, dental, and vision insurance, 401(k) matching, and more.
Shift : 1st Monday - Friday, 9 am - 5:30 pm
Numbers & Facts
Location
Scranton, PA
Salary
$82,000–$115,000 Per Year
Skills
Administrative Skillsunmatched
Budget Managementunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Distribution Operationsunmatched
Distribution Warehousingunmatched
Documentationunmatched
Equipment Maintenance/Repairunmatched
Facilities and Maintenanceunmatched
GMP (Good Manufacturing Practices)unmatched
Housekeeping/Cleaningunmatched
Logisticsunmatched
Maintain Complianceunmatched
Maintenance Servicesunmatched
OSHAunmatched
Operating Systemsunmatched
Operational Supportunmatched
Operations Managementunmatched
People Managementunmatched
Performance Managementunmatched
Performance Metricsunmatched
Performance Reviewsunmatched
Preventative Maintenanceunmatched
Process Improvementunmatched
Profit & Lossunmatched
Quality Metricsunmatched
Record Keepingunmatched
Reporting Skillsunmatched
Safety Complianceunmatched
Safety Processunmatched
Safety/Work Safetyunmatched
Set Goalsunmatched
Team Lead/Managerunmatched
Third-Party Logistics (3PL)unmatched
Time Managementunmatched
Training Programunmatched
Workforce Planningunmatched
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