Essential FunctionsSupports RDOs in the coaching training and development of the DMsReviews periodic reporting and works with RDOs and DMs on the BU OPS KPIs performance to close gaps and improve performanceLeads operations programs and ensures BU compliance EZ Visit store audits Closed Loop etc.Leads implementation and training of new operations programsSupports RDOs and DMs for NTIs R&Rs and acquisitions integrationActs as the BU communications gatekeeperReviews shrink results and actions on shrink action plans with DMsEnsures QuorsoEasyOps missions are actioned and engagement level is maintainedReviews audits results and works with RDOs and DMs for coaching and store improvementStore supplies & waste management POC with reporting oversight to coach and work within budgetsProvides analysis of store P&Ls Other admin reporting and CK360 updatesStore visits 3 daysweekCore CompetenciesLeadershipTeam playerSelf-directedSelf-motivatedCoaching & mentoringTrainingCommunication skillsFlexibility & ability to pivotChange managementProblem solvingOperations & marketing knowledgeRequired Qualifications & SkillsBachelors degree in business or related field preferred. Other combinations of job-related experience and education that meet the requirements may be substitutedThree to five years of retail business experience in multi-site leadership or more are preferred including minimum of two years of management responsibilityAbility to present in meetings and conduct trainingAbility to mentor District Managers and support RDOsAbility to supervise and manage the functions related to employees on roll-out teamsExpertise with Microsoft Outlook Excel Power Point and Word preferredAbility to travel to include overnightA current valid drivers license is required to operate a company vehicleAbility to speak and write in the English languageBilingualism French and English both written and oral is essential if located in the Eastern Canada Business UnitPhysical Requirements US only The physical requirements described below are examples of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation will be considered that might assist those individuals with disabilities to perform the essential tasks and duties. While performing the duties of this job the employee is regularly required to sit possibly for long periods of a time talk andor hear. Ability to operate a keyboard andor a computer mouse is required. The employee frequently is required to use hisher hands to handle or grasp items of varying weight. The employee is occasionally required to stand walk and reach with both hands and arms.Work EnvironmentThis role is full-time and based in the Business Unit office with the expectation of visiting stores 2-3 days per week. The noise level in the work environment is usually moderate at a normal range. The lighting will include natural light from the outside as well as fluorescent lighting throughout the work areas.THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS DUTIES AND OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.NOTE This Job Description may change periodically as required by business necessity with or without advance notice to employees. Circle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act the ADA and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Companys Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our companys use of the federal E-Verify program to check work eligibilityIn EnglishIn Spanish