Manager, Panel Business Development

• Lead client opportunities of basic to moderate complexity. 
  • This includes leading client meetings, fluently conveying our capabilities and value propositions, guiding clients to solutions, developing pricing, proposals and contracts, and setting up newly won projects. 
• Support more complex client opportunities led by Senior Managers and above. 
• Grow the AmeriSpeak team’s account base, either by increasing NORC’s engagement with an existing client or by bringing new clients to NORC.  
• Serve as administrative supervisor and mentor to Associates. 
• Train and develop new staff. 
• Perform other duties as assigned.

• Bachelor's degree.
• 5 years of survey or market research experience with minimum 1 year of client management experience.
• 2 years of experience managing and mentoring staff.
• Working knowledge of the principles and processes of survey research.
• Knowledge of at least one substantive or methodological area.
• Quantitative analysis skills and well-developed problem-solving skills.
• Time management, personal organization, attention to detail, discretion, and composure skills. 
• Ability to manage multiple projects, identify and mitigate project risks, and work effectively with multiple departments, stakeholders and internal/external clients. 
• Ability to work effectively collaboratively with minimal supervision.
• Advanced ability to communicate effectively (oral and written) at all levels.
• Ability to write basic technical proposals and budget justifications for business proposals.
• Proficiency with Microsoft Office software, including word processors, spreadsheets and graphics (Outlook, Word, Excel, and PowerPoint).  Basic proficiency in Excel for analysis of sample counts and for budgeting projects. 
• Basic proficiency in CRM applications such as SalesForce.com.
• Occasional travel.

NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.

For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.

NORC is an equal opportunity employer. NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.