Manager - Patient Service Representative 633598

Campus

OSU-Center for Health Sciences

Contact Name & Email

Jeffery Kellerman, jeff.kellerman@okstate.edu

Work Schedule

Typically, Monday through Friday, 8:00am-5:00pm

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

Commensurate with education and experience

Priority Application Date

While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by to ensure full consideration.

Special Instructions to Applicants

For full consideration, please include a resume, cover letter and contact information for three professional references.

About this Position

This position is responsible for monitoring the daily operations of the Patient Service Representatives, Medical Records and Switchboard Operator in the clinic. This includes ensuring accurate demographic and payment entry, department policies and procedures are followed, and the clinic has adequate coverage to meet all required business operation needs. Assists Clinic Practice Administrator as needed.

Required Qualifications

• High School/GED (degree must be conferred on or before agreed upon start date)

• Minimum of one (1) year experience.

  Coordinating teams, projects or workflows may be considered in lieu of direct supervisory or managerial experience. 

Certifications, Registrations, and/or Licenses:

Valid Driver's License Required

Skills, Proficiencies, and/or Knowledge:

• Demonstrate leadership skills with the ability to guide others. 
• Communication, customer service, multitasking, and computer skills are necessary for this position.
• Knowledge of proper cash handling/payment procedures is necessary.

Preferred Qualifications

• Bachelor's

  Healthcare/Business Administration  

• Supervisory experience.

Working Conditions

Possible exposure to hazardous material, hot and cold, blood borne pathogens.

Physical Requirements 

Ability to lift and carry 20 pounds, stoop, reach, stand, walk, finger, grasp, feel, talk, hear, see, and perform Special Instructions to Applicants repetitive motions with or without reasonable accommodations.