Hard Skills & Domain Experience
- Domain & Business Models: B2B, Enterprise Commerce, Digital Commerce, eCommerce Revenue Optimization, Omnichannel Experience, Customer Self-Service
- Core Product Management: Product Strategy, Roadmap Ownership, Product Discovery, Customer Journey Mapping, Voice of Customer, Backlog Management, Requirements Gathering, User Stories, Acceptance Criteria, Dependency & Stakeholder Management
- Functional Areas: Cart & Checkout, Account Management, Order Management, Quotes, Shopping Funnel
- Enterprise & Technical Integrations: eProcurement (PunchOut, cXML, OCI, EDI), API Integrations, Enterprise Platforms, Systems Integration, Platform Modernization
- CMS & Tech Stack: Content Management System Modernization, Optimizely, Adobe Experience Manager
- Advanced Capabilities: Personalization, Recommendation Engines, Machine Learning Product Management, Experimentation
- Data, Analytics & Agile Tools: Adobe Analytics, Product Analytics, Digital Analytics, Business Intelligence, Data Modeling, KPIs, Conversion Optimization, Revenue Growth, Agile, Scrum, SAFe, Jira, Confluence, Jira Product Discovery
Soft Skills & Leadership Competencies
- Strategic & Analytical Leadership: Strategic thinking, independent product ownership, prioritization & trade-off decision-making, commercial & financial acumen, structured problem-solving
- People & Team Management: Frontline people leadership, talent development, holding PMs accountable to deliverables, continuous improvement
- Cross-Functional & Stakeholder Influence: Cross-functional leadership, strong stakeholder influence, executive communication, translating business needs into technical requirements and measurable outcomes
- Mindset & Adaptability: Customer-centricity & curiosity, comfort with ambiguity and complex technical environments, accountability, and adaptability
Job Summary
Leads a team of product and user experience associates in developing customer-centric product experiences using agile software development practices. Manages the execution of product initiatives, ensuring alignment with business objectives and user needs.
Major Tasks, Responsibilities, and Key Accountabilities
- Leads and develops a team of product managers and user experience professionals, providing guidance, coaching, and support to drive successful execution.
- Manages product roadmaps, ensuring prioritization aligns with business goals, customer needs, and technical feasibility.
- Drives the full product lifecycle for assigned products, from planning and design to launch and iteration.
- Collaborates with business stakeholders and technology teams to translate product vision into actionable initiatives.
- Monitors key performance metrics to assess product success and identify opportunities for improvement.
- Ensures adherence to agile methodologies and modern product development practices to enhance speed and quality.
- Facilitates cross-functional collaboration to remove roadblocks and ensure timely product delivery.
- Gathers and incorporates user feedback to refine products and enhance the customer experience.
Nature and Scope
- Solutions require analysis and investigation.
- Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.
- Manages a group or team of professional individual contributors and/or indirectly supervises support staff.
Work Environment
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
- Typically requires overnight travel less than 10% of the time.
Education and Experience
- Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.
Our Goals for Diversity, Equity, and Inclusion
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
Equal Employment Opportunity
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.