Manager, Project

Schedule: Days: M-F

Job Location Type: Hybrid

Your experience matters 

At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ^®.

More about our team 

The Project Manager is responsible for coordinating strategic and operational initiatives across AdvantagePoint Health Alliance-Blue Ridge (Blue Ridge CIN) and Gateway Health Medical Management. The position manages projects and ongoing operational activities supporting value-based care, population health, utilization and care management programs, and network operations.

The Project Manager works across clinical, operational, provider, payer, and corporate teams to coordinate initiatives, monitor deliverables, support reporting and analysis, improve workflows, and ensure projects are implemented successfully and timely.

How you'll contribute 

A Project Manager who excels in this role will:

• Manage and track implementation of new and expanding Blue Ridge CIN, value-based care, population health, and Gateway Medical Management programs and services.

• Develop project plans, timelines, trackers, and action items; coordinate cross-functional stakeholders and ensure timely follow-through on deliverables.

• Support Blue Ridge CIN operations, including provider roster management

• Provide operational support for Gateway Medical Management programs, including Utilization Management, Case Management, Chronic Care Management, Preauthorization, Transitions of Care, and related programs.

• Coordinate and maintain operational, utilization, quality, financial, and payer reporting; organize and analyze information to identify trends and support actionable next steps.

• Support Medical Management billing and reconciliation activities and maintain appropriate tracking and documentation.

• Coordinate preparation for payer, regulatory, and accreditation audits, including URAC and other applicable reviews, and maintain tracking of recurring requirements and deadlines.

• Support implementation and ongoing management of technology platforms used by Blue Ridge CIN and Gateway Medical Management; identify opportunities to automate processes, improve reporting, and standardize workflows.

• Develop and maintain standardized workflows, policies, procedures, project documentation, reporting tools, and centralized resources to improve operational efficiency and consistency.

• Coordinate Board, committee, and operational meetings as assigned, including development of agendas and materials, documentation of key decisions, and tracking of follow-up items.

• Develop presentations, reports, communications, and other materials for leadership, providers, practices, payers, and other stakeholders.

• Coordinate activities with physician practices, facilities, payer partners, vendors, and internal departments and serve as an operational liaison for assigned initiatives.

• Maintain confidentiality of provider, member, employee, financial, contractual, and organizational information.

• Perform other duties and projects as assigned.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.

• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for 

• Education: Bachelor's degree preferred. Equivalent combination of education, training, and relevant experience may be considered.

• Experience: Three (3) to five (5) years of relevant experience supporting healthcare operations, complex projects, population health, value-based care, managed care, medical management, or related functions preferred.

EEOC Statement

"Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

You must be authorized to work in the United States without employer sponsorship.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.