Manager, Regional & Program Operations

ROLE TITLE: Manager, Regional & Program Operations and Communications (Full time)

POSITION REPORTS TO: Managing Director, Strategy & Integration

APPLICATION DEADLINE: 10/30/2026

LOCATION: Providence, Rhode Island

WHAT YOU'LL DO

We are looking for a candidate who will serve as the operations and logistics support for the Rhode Island regional team and the regional corps member program as well as support regional communications. The ideal candidate will be passionate for the job with the ability to build and execute on strong, detail-oriented project plans, manage multiple competing priorities in a complex and evolving environment, and establish and utilize clear and aligned systems for work flow and communication. The goal of this role is to support the operational and logistical planning and implementation of regional Pre-Service, Practicum, and in-year corps member training, as well as managing the operations of the Rhode Island regional field office, including liaising with building management, ensuring seamless operations for team meetings, local gatherings, and board meetings, as well as support the regional communications strategy, including managing social media and regional communication. The ideal candidate thrives in situations in which they can help create and maintain order and structure in a dynamic environment.

WHAT YOU'LL BE RESPONSIBLE FOR

Manage core regional operations (30%)

• Oversee the day-to-day operational systems that keep the region running smoothly.
• Manage budget tracking and financial processing, coordinate contracts, vendors and reimbursements.
• Maintain strong operation systems for planning, documentation, and workflow.
• Partner with the Executive Director to support operations for team culture building activities and team retreats and stepbacks.
• Manage posting to regional social media accounts, with guidance and support from the National Communications team and the Director, Development.
• Manage communications to Teach For America Rhode Island's community of stakeholders, including: corps members, alumni, board members, and community partners.

Support event and program operations (30%)

• Ensure that regional events and program milestones run smoothly; plan logistics for regional events, convenings board meetings and corps member programming.
• Support the Managing Director, Strategy & Integration by executing on operations related to corps member licensure and certification, including compiling applications and tracking and monitoring compliance.

Strengthen organizational systems and processes (15%)

• Identify opportunities to streamline systems and reduce operational friction on the team.
• Improve internal workflow by implementing tools that strengthen team efficiency.
• Ensure processes are clear and consistent.

Ensure strong organizational coordination, and serve as a central point of coordination across teams (15%)

• Maintain organizational calendars and planning systems.
• Support internal communication and coordination.
• Help ensure key deadlines and deliverables stay on track.

Collective Responsibilities: (10%)

Teach For America thrives on cross-functional partnerships throughout our organization. Our staff members are skilled in working across layers, empathizing with our colleagues around the reality of competing commitments, navigating these situations with grace, and being culture leaders within our regional team. We do this by upholding an orientation towards flexibility and generosity while also remaining deeply committed to a sense of possibility and achievement. While some days we work independently to achieve milestones, realizing our goals requires regular collaboration at all levels. Everyone shows their support for region-and-organization-wide initiatives by actively engaging in the following:

• Corps member hiring events
• Corps member acceptance confirmation
• Regional staff recruitment and talent cultivation
• Participate in regional team meetings
• Corps member pre-service

A WEEK IN THE LIFE:

A week in the life of the Manager, Regional & Programs Operations at Teach For America Rhode Island is grounded in ensuring operational efficiency and excellence. Your week may start with a check-in with the Managing Director, Strategy & Integration, to discuss progress on project plans associated with the corps member program as well as executing on next steps; i.e. sourcing a location for in-person professional development, ordering supplies and catering, and sending an update message to the team. You might book space for the Regional Team Meeting, share agenda items with the Managing Director, Strategy & Integration and align on meeting outcomes. Midweek you might be drafting and sending a Logistics Memo for an upcoming professional development night to corps members and alumni, and ordering dinner for a regional advisory board meeting, printing slides, and preparing board meeting materials. You may also be creating a social media post to advertise a local event and engage the TFA RI community. The week may also include paying a deposit on event space and meeting with local vendors to discuss the floor plan for the event, as well as ordering and packing supplies for the event, including signs, decor, and name tags. While there will often be predictability in your week as a result of thoughtful prioritization and planning, you also can't be caught off guard when new priorities or workstreams emerge that require you to adjust your plans and time allocations in real time.

YOUR EXPERIENCE

REQUIRED QUALIFICATIONS:

• 2+ years of related experience
• Strong organizational skills with strong attention to detail
• Experience in project management and internal and external communication
• A track record of getting results while managing multiple large-scale projects simultaneously
• Office administrative experience, including lifting and transporting up to 30lbs.
• Deep commitment to ensuring that every student has the opportunity to attain an excellent education
• Deep investment in Teach For America's core values and mission
• Have energy for/get energy from using prioritization to determine the most important work in an environment with many workstreams, and are comfortable with sudden shifts/requirements being added to your day/week
• Deep belief that a component of your contribution to the Rhode Island constituent experience is streamlining operations so that benefits of interactions/next steps are elevated above systems and basic compliance

WORK DEMANDS: At least 1 day per week in person. Willing to work occasional weekend or evening work hours required.

PREFERRED QUALIFICATIONS:

• Experience in customer service
• Social media management experience
• Experience with professional written communication

YOUR FUTURE TEAM

In 2010, Teach For America placed its first 30 corps members in Rhode Island to support efforts in closing the opportunity gap in the Ocean State. Over 15 consecutive years, Teach For America Rhode Island has trained more than 300 educators and is now a force of over 300 alumni and corps members committed to profound systems change for every child. Today, Teach For America members reach over 4,000 students a day across the state.

Alongside our vast network of educators, students, and community leaders, we're aiming to begin redesigning the education system itself. We plan to do this by building a best-in-class talent pipeline, expanding local recruitment of leaders to ensure that the students we teach today become the education leaders of tomorrow; leveraging our unparalleled network to accelerate innovation across the public education system, creating open-source, shared learning structures to reshape education for a 21st-century citizenry and workforce; and broadening the coalition of leaders brought together by shared values and common purpose - to pursue excellent education for every student.

YOUR COMPENSATION

Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. New hires are typically brought into the organization at a salary between the range minimum and the range midpoint depending on qualifications, internal equity, and the budgeted amount for the role. The expected pay range for this role is set forth below. These range may be modified in the future.

$29.23 - $38.32 per hour