Manager, Research

This description
  • Denver, Colorado
    8 days ago

    Job Description

    Job Title: Manager, Research
    Department: Strategy & Analytics
    Business Unit: Fan Engagement & Operations
    Location: Denver, CO
    Reports To: Director, Fan Engagement & Operations
    Employment Type: Full Time– Salaried– Exempt
    Supervisor Position: Yes
    Posting End Date: 11/20/2026
    __________________________________________________________________________________
    Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), KIMN,KXKL, KKSE (FM/AM), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam
     
    If you have a strong desire to work in a professional sports setting, are passionate about being part of a growing team, and have a background in database structures, data analysis, and reporting, this may be the role for you. We are seeking a phenomenal teammate with strong time management and interpersonal skills, a professional manner, positive attitude, and eagerness to learn. The ability to multitask and adapt to a changing environment are imperative to success in this position.
     
    Nature of Work:
    The Manager, Fan Research is a critical role supporting our ticket sales, premium inventory sales, and partnership sales teams with research and insights on market trends, demographics analyses, and customer (KSE and partner) analyses at national, state, regional and metropolitan levels.  This role with collaborate closely with members of the Strategy & Analytics team and Partnership Marketing and Media Sales teams.
     
    Examples of work performed:
    • Provides summaries and analyses of syndicated research data as it relates to the KSE properties’ customer base, as well as customers of Marketing Partners
    • Interface with marketing partnerships and business development teams to guide and support sponsor effectiveness measurement studies
    • Manage, evolve, and create custom qualitative and quantitative research to help KSE better understand our fan base
    • Work with Data & Analytics team to optimize internally managed first-, second-, and third-party data within the KSE data environment
    • Conduct proactive research across KSE customer data to identify key areas where there are significant gaps between select KSE audiences and general population audiences
    • Lead individual research efforts to provide background information about key KSE customers and prospects to provide a greater customer and partner experience
    • Work with all customer-facing functions to conduct needs analysis and ensure that each business unit is optimizing their approach based on the broad market indicators
     
    This description is a summary only and highlights the general level of work being performed. It is not intended to be all-inclusive. The duties of this position may change based on business needs. The Company reserves the right to add or remove duties and responsibilities at the discretion of the supervisor and/or hiring authority.
     
    Working Conditions & Physical Demands:
    • Typical Office Conditions
     
    Work Schedule Expectations
    Due to the nature of the sports and entertainment industry, employees may be required to work a flexible schedule, including evenings, weekends, holidays and extended hours based on business needs.
     
    Qualifications
    • Bachelor’s Degree in a research, business analytics or equivalent work experience
    • 3+ years’ experience in syndicated research platforms (e.g. YouGov, Vision)
    • 3+ years’ experience in first- and third-party data analysis
    • Strong Microsoft Excel proficiency
    • SQL proficiency preferred
     
    Competencies/Knowledge, Skills & Abilities:
    • Comfort presenting in front of senior executives and external partners
    • Excellent at distilling key points from large-scale analyses
    • Clear focus on actionable intelligence, including outlining how insights should be leveraged
    Compensation:
    • Base salary range $75,000-$90,000 per annum
    • Eligible for annual discretionary bonus
    Benefits Include:
    • 12 Paid Company Holidays
    • Health Insurance (Medical, Dental, Vision)
    • Paid Time Off (PTO)
    • Life Insurance
    • Short and Long-term Disability
    • Health Savings Account (HSA)
    • Flexible Spending plans (FSAs)
    • 401K/Employer Match
     
    Applications must be received by: 11/20/2026
     
    Equal Employment Opportunity
    Kroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    Numbers & Facts

    LocationDenver, Colorado
    Websitehttps://www.ballarena.com/careers

    Skills

    • Alliance/Partner Marketingunmatched
    • Analysis Skillsunmatched
    • Broadcastingunmatched
    • Business Analysisunmatched
    • Business Developmentunmatched
    • Channel Strategiesunmatched
    • Customer Relationsunmatched
    • Customer/Client Researchunmatched
    • Data Analysisunmatched
    • Demographicsunmatched
    • Entertainment and Mediaunmatched
    • Fishingunmatched
    • Health Insuranceunmatched
    • Interpersonal Skillsunmatched
    • Market Trend Analysisunmatched
    • Marketingunmatched
    • Media Salesunmatched
    • Microsoft Excelunmatched
    • Multitaskingunmatched
    • Needs Assessmentunmatched
    • Partner Salesunmatched
    • Physical Demandsunmatched
    • Process Improvementunmatched
    • Qualitative Researchunmatched
    • Quantitative Researchunmatched
    • Research Skillsunmatched
    • SQL (Structured Query Language)unmatched
    • Sales Supportunmatched
    • Sportsunmatched
    • Strategic Analysisunmatched
    • Theaterunmatched
    • Time Managementunmatched
    • Trend Analysisunmatched
    • User Documentationunmatched

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