About the Role: Hoods Up Quick Lube LLC is looking for a driven and experienced Manager to lead our fast-paced automotive service team. This is a fantastic opportunity to take the wheel of a growing quick lube operation, inspire a dedicated crew, and deliver top-notch service to every customer who pulls in. If you thrive in a hands-on environment and love keeping things running smoothly, we want to hear from you!
Responsibilities:
Provide excellent customer service, greeting customers, explaining services, and ensuring a positive experience
Oversee daily shop operations to ensure efficiency, quality, and customer satisfaction
Coach, train, and supervise technicians and service staff
Inspect work and ensure technicians follow proper procedures and company policies
Monitor inventory levels and ordering of oils, filters, tires, parts, shop supplies, etc.
Ensure all services meet safety standards and manufacturer specifications while keeping services moving efficiently
Handle customer inquiries, concerns, and upsell additional services when appropriate
Scheduling appointments and providing estimates for repairs, state inspections, tires, etc.
Track sales performance, labor productivity, and key shop metrics
Meet sales goals and promote additional services professionally
Maintain a clean, organized, and OSHA-compliant work environment
Handle deposits, invoices, fleet accounts, discounts, timecards, and other administrative duties
Requirements:
Prior experience in automotive service management or quick lube operations preferred
Strong leadership and team-building skills in a fast-paced shop environment
Basic knowledge of oil changes, tires, fluid services, preventive maintenance,
Excellent customer service and communication skills
Ability to multitask, problem-solve, and make decisions under pressure
Valid driver's license required
Familiarity with computer POS systems and inventory software
Understanding labor rates, parts costs, shop profitability, inventory, and budgeting
Reliable, punctual, and committed to maintaining high service standards
Must be able to lift, stand, bend, and work around vehicles
About Us: Hoods Up Quick Lube LLC is a trusted name in fast, friendly, and professional automotive maintenance serving the Rostraver Township, PA community. Our customers keep coming back because they know they'll get honest service and quick turnaround times without sacrificing quality. We take pride in building a team that feels like family and a workplace where hard work is recognized and rewarded.
Numbers & Facts
Location
Rostraver Township, PA
Job Type
Full-time
Skills
Administrative Skillsunmatched
Automotive Managementunmatched
Automotive Repair and Maintenanceunmatched
Billingunmatched
Budgetingunmatched
Calendar Managementunmatched
Coachingunmatched
Communication Skillsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Driver's Licenseunmatched
Health Insuranceunmatched
Inventory Levelsunmatched
Leadershipunmatched
Metricsunmatched
Multitaskingunmatched
OSHAunmatched
Operationsunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Performance Analysisunmatched
Point of Sale (POS) Systemsunmatched
Preventative Maintenanceunmatched
Problem Solving Skillsunmatched
Procedure Implementationunmatched
Profit & Lossunmatched
Resolve Customer Issuesunmatched
Safety Standardsunmatched
Salesunmatched
Team Buildingunmatched
Team Lead/Managerunmatched
Tire Repairunmatched
Training/Teachingunmatched
Up-Sellingunmatched
Vehicle Fleetsunmatched
Vision Planunmatched
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