Manager Sales Support

Manage the sales engineering department and administrative staff to ensure success in the following areas: customer quotations, plant layouts, sales orders, sales data and reports/presentations, sales literature and marketing, advertising and travel itineraries.

Essential job functions

• Provide daily direction and communication to employees so that customer quotes are completed in a timely, efficient and knowledgeable manner. Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers.
• Insure employees have appropriate training and other resources to perform their jobs. Respond to and resolve employee relations issues expressed by team members; create and maintain high quality work environment so team members are motivated to perform at their highest level.
• Establish work procedures and processes that support company and departmental standards, procedures, and strategic directives.
• Develop and maintain communications in a cooperative and professional manner with all levels of staff (Domestic and International) and customers
• Research and update product costs, selling prices and determine profit margins.
• Approve customer quotations and order confirmations.
• Conduct margin analyses on projects, including the equipment and supervision of the installation.
• Conduct bi-weekly Business Review Meetings

Other duties: coordinate company and plant visits, direct staff for IPE, assist with sales statistics, liaison between sales and customers, and partner with finance to ensure correct invoicing.

Education-Skills-Experience

Degree: 4 year degree in related area

Years of experience needed for position: 5+ years in a sales related position in the poultry industry

Years of experience in lieu of education: 4

Specific skill sets necessary for the position: Exceptional interpersonal and communication skills, proficient in Word/Excel and BaaN software (ERP), ability to lead, motivate and develop staff to ensure a team-oriented environment, ability to prioritize and multi-task, poultry industry experience required.

Physical requirements: May need to move heavy equipment. Some travel required.