Manager, Servers & Storage

AnewHealth is one of the nation's leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs-wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.

Job Details

The Manager, Servers & Storage, is responsible for leading a team in the design, implementation, and maintenance of the organization's server and storage infrastructure, ensuring its stability, security, and optimal performance. Key responsibilities include strategic planning, team leadership, oversight of daily server operations, regulatory compliance, and aligning the server/storage strategy with broader business objectives. This role collaborates closely with peer managers and business stakeholders, balancing technical excellence and best practices with evolving business needs.

Responsibilities

• Supervise, mentor, and develop the System Administrators team, setting priorities, providing performance feedback, and managing personnel matters.
• Oversee and coordinate server and storage related projects from inception to completion.
• Create, implement, and maintain comprehensive business continuity and disaster recovery plans for the corporate server and storage environment.
• Design, implement, and maintain server architecture, including server, storage, and backups ensuring the server architecture meets business needs and industry standards.
• Ensure stability, security and efficient operation of all server and storage environments through monitoring, troubleshooting, and maintenance.
• Manage upgrades, patching, and the implantation of new server and storage hardware.
• Work with the Information Security Team to develop and implement security strategies to protect the companies' data.
• Develop long-term technology roadmaps, assist in developing budgets, and make recommendations for server and storage upgrades and expansions.
• Communicate effectively with all parties internal and external.
• Ensure the server environment is properly documented.
• Embody AnewHealth's Core Values in all communications and interactions.
• Other duties as assigned.

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.

Qualifications: These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Bachelor's degree in computer science, Information Technology, or a related field.

Experience

• Required: 5+ years of experience working with Windows server (2012 R2 and newer).
• Proficiency in Hyper-V virtual environments.
• Proficiency in Linux administration (Ubuntu, CentOS, RHEL, and/or Rocky).
• Experience with Cloud Server Infrastructure including Azure, AWS, and GCP.
• Experience with SAN, NAS, and backup technologies (Pure Storage, Veeam, Datto, Dell PowerStore).
• Strong scripting skills in PowerShell.

Skills & Abilities

• Applicable professional qualification.
• Ability to analyze and evaluate servers, identify issues, and provide solutions to ensure server environments operate efficiently and reliably.
• Demonstrated ability to architect, design, develop and implement solutions
• Troubleshoot problems with various systems and programs.
• ITIL fundamental knowledge and experience a plus.
• Strong analytical and problem-solving skills.
• Strong documentation and organizational skills.
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.

Physical/Mental Demands: This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, sitting, standing, talking, and walking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to commute to multiple site locations within assigned territory. May be necessary to work extended hours as needed.

Schedule: This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Travel: Travel may be required for special organization or department events, department team meetings, trade shows, conferences, and other client engagements.

Supervisory: Yes

This is a remote position.

AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.

AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.