Manager, Student Affairs

Manager, Student Affairs

Salary

$55,000.00 - $78,000.00 Annually

Location

Royal Oak Campus

Job Type

Management Staff Non-Exempt

Remote Employment

Flexible/Hybrid

Job Number

202400361

Division

Student Services

Opening Date

10/26/2026

Closing Date

11/8/2026 11:59 PM Eastern

Shift Days/Hours

Monday - Friday, 8:30am - 5:00pm

• Description
• Benefits
• Questions

Summary of Purpose

This position works collaboratively with the Dean of Students to triage and address both student behavioral concerns and petitions for tuition refunds. This position plays an integral role in providing fair and timely responses to the aforementioned concerns while ensuring that each occurrence is properly documented. This position is expected to work in a multi-cultural diverse working environment.

Typical Duties

This description is intended to indicate the types of duties and responsibilities requested of the employee assigned this title. It is not intended to be an exhaustive list of all the duties and responsibilities that may be required:

1. Facilitates the initial triage of Behavioral Concerns and Petitions for Tuition Refunds

2. Works with the Dean of Students to organize behavioral hearings and convene the Behavioral Assessment Review Team

3. Manages the Maxient database for tracking Behavioral Concerns and Petitions for tuition Refund.

4. Provides data and reports as needed to the Dean of Students

5. Helps identify best practices within the context of addressing behavioral concerns and petitions for tuition refunds

6. Collaborates with key departments to ensure that the Dean of Students practices and procedures are in alignment with the college's desired outcomes

7. Helps implement new technological tools for addressing matters relative to the Dean of Students Office

8. Attends meetings as needed in support of the Dean of Students

9. Other Duties as assigned

Knowledge and Skills Required

• Knowledge of higher education policies and procedures
• Expertise in Ellucian Colleague, Maxient and other student software systems
• Strong interpersonal communication skills both verbal and written
• Ability to problem-solve in a high-pressure environment

Minimum Education and Experience

EDUCATION: Bachelor's degree in Business, Communication, English, Information Technologies or a related field

EXPERIENCE: At least (3) years of experience in Student Services including at least two (2) years' experience in a community college or university setting

We are excited to have you consider Oakland Community College (OCC) as your employer of choice!

OCC strives to provide valuable and empowering services not only to our students, but also to our employees.

See below the benefits offered by the College under the benefit types: full-time and part-time

Full-Time Positions for the Following Employee Groups:

Classified, Exempt (Non-union), Faculty, Maintenance, Operating Engineers, Public Safety, Teamsters

Benefit Effective Date: First of the month after date of hire

Medical

• Multiple PPO medical plans with prescription coverage to choose from; Plans provided by Blue Cross Blue Shield of Michigan (BCBSM)

• Free preventive services on every plan

• Health Savings Account (HSA) available with the High Deductible medical plans

• BCBSM through the Western Michigan Health Insurance Pool (WMHIP) medical is offered to all employment groups

• There is a $2,000 prorated Medical Opt Out stipend with proof of other applicable medical coverage

Dental

• Blue Cross Blue Shield of Michigan (BCBSM) plan provided by the College, no payroll deductions

Vision

• NVA (National Vision Administrators) plan provided by the College, no payroll deductions

Flexible Spending Accounts (FSAs)

• Health Care, Limited Purpose, Dependent Care, and Adoption FSAs are available

Life Insurance

• The College provides $120,000 of coverage (portion is subject to taxation), no payroll deductions

Disability

• 70% of wages provided for Short-Term and Long-Term Disability

Retirement

• College employees are part of the Michigan Public School Employees Retirement System (MPSERS) provided by the Michigan Office of Retirement Services (ORS)
• The Exempt, Faculty, and Teamsters employee groups can elect the Optional Retirement Plan (ORP) provided by TIAA; opting out of MPSERS

Voluntary Retirement Accounts

• Employees can open and contribute via payroll deduction into 403(b) and/or 457(b) voluntary retirement accounts provided by TIAA

Voluntary Benefits

• Employees can elect voluntary benefits of optional life insurance (for self, spouse, and/or children), cancer protection, pet insurance, legal & ID shield, long term and/or critical care during annual open enrollment in November

Tuition

• OCC tuition waiver program for employees and their dependents
• Employees may take Non-OCC classes using the tuition reimbursement program

Employee Assistance Program (EAP)

• Employees have a free resource to assist with a wide-range of needs, including counseling sessions

Employee Group: Classified Part-Time

Benefit Effective Date: First of the month after date of hire

Part-time Classified employees are offered the opportunity to have medical, dental, vision at the full monthly premium; life insurance is also available at a nominal cost. Participation requires that benefit costs be taken via payroll deduction.

Medical

• Multiple PPO medical plans with prescription coverage to choose from; Plans provided by Blue Cross Blue Shield of Michigan (BCBSM)

• Free preventive services on every plan

• Health Savings Account (HSA) available with the High Deductible medical plans

• BCBSM through the Western Michigan Health Insurance Pool (WMHIP) medical is offered to all employment groups

Dental

• Blue Cross Blue Shield of Michigan (BCBSM) plan that has free in-network preventive services including two annual cleanings

Vision

• NVA (National Vision Administrators) plan that includes annual examinations with participating providers

Life Insurance

• Employees can choose to have a life insurance policy of $10,000 or $20,000

Retirement

• College employees are part of the Michigan Public School Employees Retirement System (MPSERS) provided by the Michigan Office of Retirement Services (ORS)

Voluntary Retirement Accounts

• Employees can open and contribute, via payroll deduction, into 403(b) and/or 457(b) voluntary retirement accounts provided by TIAA

Tuition

• OCC tuition waiver program for employees and their dependents
• Employees may take Non-OCC classes using the tuition reimbursement program

Employee Group: Adjunct Faculty, Part-time Hourly (Non-union), and Casual Instructors*

Retirement

• College employees are part of the Michigan Public School Employees Retirement System (MPSERS) provided by the Michigan Office of Retirement Services (ORS)

Voluntary Retirement Accounts

• Employees can open and contribute, via payroll deduction, into 403(b) and/or 457(b) voluntary retirement accounts provided by TIAA

Tuition

• OCC tuition reimbursement program available for Adjunct Employees
• Edustaff employees are not eligible for OCC benefits.

Contact Information: hr@oaklandcc.edu

01

Do you have a Bachelor's degree in Business, Communication, English, Information Technologies or a related field?

• Yes
• No

02

Do you have (3) years of experience in Student Services including two (2) years' experience in a community college or university setting

• Yes
• No

03

Are you a member of the OCC Teamsters Union?

• Yes
• No

Required Question

Employer Oakland Community College Office Of Human Resources

Address 2900 Featherstone Rd.

Auburn Hills, Michigan, 48326

Phone 248-341-2022

Website https://www.oaklandcc.edu/