Manager Technical Infrastructure

Manager Technical Infrastructure - IT Service Desk

Boulder Community Health, Boulder, CO 80303

$55.10 - $82.65 an hour - Full-Time Days, 40 hours per week

*This is a salaried/exempt position.

Boulder Community Health is seeking an experienced Technical Infrastructure Manager to be responsible for managing information technologies and a group of technical IT (Information Technology) Infrastructure personnel, developing and establishing IT infrastructure standards and procedures, and assign work to the operations staff andthe analysis, design, deployment, and operations of IT software and hardware systems supporting Boulder Community Hospital.The Technical Infrastructure Manager partners closely with IT leadership and operational stakeholders to ensure alignment with hospital objectives. The ideal candidate must have both leadership and technical skills to effectively and efficiently manage IT Infrastructure technologies and personnel.The ideal candidate combines technical expertise with proven leadership skills and a commitment to delivering exceptional service in a healthcare environment.

Benefits:

•Health insurance, including a FREE employee only option

•Dental and Vision insurance

•BCH paid Life Insurance; Spouse and Dependent Life Insurance plans

•Short-term and Long-term disability coverage

•Health and Dependent Care Flexible Spending Accounts

•Retirement plan with BCH matching contributions, and discretionary lump sum contribution

•Paid Time Off

•Education assistance program

•Voluntary Wellness programs, to include biometrics, wellness team challenges, and much more

•Staff Support Initiatives such as Sound Baths, Meditation, Massages, and Reiki

•Free one-on-one retirement planning sessions

•Employee Assistance Program offering 8 free, confidential counseling sessions for you and your family

Qualifications

•Bachelor’s degree in computer science, cyber security or related field or equivalent combination of education and related experience.

•CISCO, VMware, Microsoft, EMC, ITIL, PMP Certifications are preferred.

•Minimum 10 years of IT experience.

•Five years of management experience preferred.

•Five or more prior years of experience in a systems and/or network administrator role working with Dell, Cisco or HP Servers, CISCO network equipment, storage and replication technologies and Microsoft desktop and server technologies.

•Previous project management and team leadership experience preferred.

•Experience working in large virtualized multi-site data center environments (400 servers or more)

•Experience with Enterprise and Infrastructure Architecture concepts

•Experience with active/passive and active/active data center environments including real-time cross-site replication.

Responsibilities

•Lead and develop a team of IT infrastructure professionals, providing coaching, mentorship, performance management, and opportunities for professional growth.

•Partner with IT leadership and business stakeholders to develop infrastructure strategies that support organizational goals, growth initiatives, and evolving technology needs.

•Oversee testing and deployment of new hardware and software and ensures the integration of data, information and communication systems (i.e., interfaces) are operational.

•Drive operational excellence through process improvement, technology standardization, asset management, and service delivery best practices.

•Manage infrastructure-related projects, including upgrades, implementations, system enhancements, and technology refresh initiatives.

•Support cybersecurity, disaster recovery, business continuity, and regulatory compliance efforts to ensure organizational readiness and system resilience.

•Collaborate with hospital departments, vendors, and IT partners to identify technology solutions that improve operational efficiency, reliability, and user experience.

•Participate in budget planning, technology roadmapping, and long-term infrastructure planning to support BCH's strategic objectives.

•Ensure infrastructure services, support requests, and technology initiatives are delivered effectively and aligned with organizational priorities.

Boulder Community Health (BCH) is a not-for-profit healthcare organization based in Boulder, Colorado, serving the Boulder County community. Our flagship facility, Boulder Community Hospital, along with several other locations, provides comprehensive care, including acute care, emergency services, psychiatric care, and outpatient services. BCH offers a wide range of specialties, including cardiology, oncology, orthopedics, maternity, and mental health care, with a strong emphasis on patient-centered, high-quality care.

We are dedicated to improving community health through advanced medical technology, evidence-based practices, wellness programs, and community outreach initiatives. BCH maintains strong partnerships with local physicians and supports public health efforts to promote healthy lifestyles and address health disparities.

As a Certified Level II Trauma Center, Boulder Community Hospital provides expert emergency care for serious and complex injuries while delivering comprehensive services across the full continuum of care.

EOE/Affirmative Action/Drug-free workplace.

BCH will never conduct interviews or ask for employment documents via text.

This position has no close date. Applications will be accepted until the position is filled.