Manager, Underwriting Model Product Support

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

As Underwriting Model Product Support Manager, you will function as a Product Owner responsible for understanding PBM pricing and forecasting tools and providing business user support to resolve questions and problems. The position will also assist in the implementation and testing of model revisions and enhancements. This role is business-oriented and positioned prominently between internal application users and our technology organization.

Responsibilities

• Responds to Production Support tickets, isolates root cause, and determines path to resolution.
• Facilitates best practice user-training exercises
• Suggests and prioritizes product improvements based on materiality
• Communicates to business users and other ecosystem stakeholders using professional and customer service focused demeanor
• Leverages understanding of the business to ensure product requirements are accurately captured and communicated
• Develops tools and procedures to create efficiencies in areas such as testing and defect resolution
• Assists with UAT and broader testing efforts to minimize future defects stemming from initial development
• Develops financial analyses to support future modeling improvements
• Designs technical solutions and reporting capabilities addressing Business issues and concerns.

Required Qualifications

• 5+ years of product management, financial/pricing analysis, and/or underwriting experience, or a combination thereof.

Preferred Qualifications

• Pharmacy benefits management (PBM) or healthcare industry work experience
• Experience working with IT and agile Scrum methodology
• Strong collaboration skills and willingness to work across business units within a complex organization
• Excellent oral and written communications skills; ability to convey complex topics in clear and concise terms.
• Innovative mindset and ability to work outside of established boundaries
• Results oriented with ability to keep others on task to meet defined goals
• Experience developing complex financial solutions and working with technical audience to ensure proper implementation
• In-depth understanding of drug pricing, healthcare markets, and financial forecasting.

Education

• Bachelor’s degree or related professional work experience.
• Degree related to finance, mathematics, statistics, actuarial science, business, or other data related fields preferred

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$60,300.00 - $132,600.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/14/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.