Manufacturing Call Center Rep

Global Channel Management

Houston, Texas
Today

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Skills

Back Ordersunmatched
Call Centersunmatched
Customer Relationsunmatched
Demand Forecasting/Planningunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Manufacturingunmatched
Order Processingunmatched
Powder Coatingunmatched
Salesunmatched
Sales Managementunmatched

Description

Manufacturing Call Center Rep needs 2+ years experience
Manufacturing Call Center Rep requires:
Onsite
SAP/ QP1 required
Manufacturing experience
Call center
Account management

Manufacturing Call Center Rep duties:
Establishes and maintains customer relationships with key assigned accounts
Ensures accuracy of order entry
Follows up with order patterns, inventory, demand and product schedules focusing on attention to detail
Demonstrates an elevated level of account ownership
Works with sales representatives to ensure the service and customer requirements are understood and implemented in line with customers expectations
Monitors day to day open/back-order reports of each account within a portfolio
Works to understand product schedule for Liquid and Powder Coatings manufacturing sites
Working understanding of color matching