Manufacturing Engineer - Strategic Accounts

Southworth International Group, Inc. (SIGI) is the world’s largest manufacturer of ergonomic material handling equipment for vertical lifting and work positioning. Our products are designed to improve worker productivity while reducing the potential for worker injuries. Anywhere that workers are lifting and positioning items, handling pallets, working with parts in containers or transporting loads in a factory or warehouse, SIGI has a product to make the job faster, safer, and easier.

We realize that our success is a direct result of the efforts of our talented and dedicated employees. To ensure continued success we take extra care to make sure that careers at SIGI are financially, intellectually, emotionally, and socially rewarding for all. We offer a generous time off policy, 401k match, affordable health and vision coverage, tuition reimbursement, development plans for career growth, and a fun engaged workforce!

Join SIGI as a Manufacturing Engineer – Strategic Accounts and connect customer needs with product design and manufacturing execution. In this hands-on role, you’ll visit customer sites to understand their applications, work alongside manufacturing teams to verify that products meet design requirements, responding quickly to equipment issues with on-site technical support.

This position is based at our location in Manila, Arkansas, requiring 25% to 35% travel

What You’ll Do

• Work closely with assembly, inspection, and testing teams to identify and resolve gaps between customer requirements, approved designs, and manufacturing execution. Verify that each product performs as intended before shipment
• Maintain required documentation and compliance with safety and quality standards and lead the factory-floor implementation of product changes and new product launches
• Visit customer sites to understand applications, operating environments, performance expectations, and technical requirements. Translate what you learn into clear design and manufacturing requirements
• Take ownership of customer technical issues and drive them through resolution
• Keep customers informed with updates on open issues at least weekly. Document corrective actions, owners, and due dates within two business days of closure, and follow up within ten business days after significant installations or issue resolution
• Develop and implement robotics and automation opportunities that improve safety, quality, delivery, or cost

What You’ll Bring

• A bachelor’s degree in electrical engineering or a related engineering field; equivalent relevant experience considered with controls background
• Demonstrated experience translating customer applications and operating requirements into clear design, manufacturing, inspection, and test criteria
• Hands-on experience with mechanical, electrical, and controls systems, including equipment assembly, testing, troubleshooting, and field repair
• Experience reading and interpreting engineering drawings, schematics, specifications, and technical data; working knowledge of ladder logic and PLC troubleshooting or modification
• Experience supporting manufacturing operations and resolving gaps among design intent, product configuration, build quality, and equipment performance
• Proven customer-facing communication and project coordination skills, including concise technical updates, documented action plans, and effective collaboration across engineering, quality, operations, suppliers, and customers
• Requires ability to travel 25% to 35%, responding rapidly to urgent field issues

SIGI is an Equal Opportunity Employer. Employment decisions are made without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Applicants must be authorized to work in the United States. SIGI does not currently sponsor employment visas.

SIGI does not accept unsolicited resumes from search firms or employment agencies. Unsolicited resumes become the property of SIGI.