Communication Skills, Cross-Functional, Customer Support/Service, Identify Issues, Information Technology & Information Systems, Manufacturing, Manufacturing Analysis, Manufacturing Equipment, Manufacturing Software, Manufacturing Systems, Network Support, Network Systems, Organizational Skills, Project/Program Management, Risk, SAP, System Operations, Technical Support
JD:
Role overview
• IT support for manufacturing and related plant systems at the Tempe site
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• Engagement is expected to continue to the end of 2026, with some flexibility
Key responsibilities
• Support IT manufacturing systems and application projects
• Assist with implementation and rollout of new IT systems
• Collaborate with infrastructure and site partners to support site network and system availability
• Provide technical support for site IT capabilities and cross-functional projects
• Help protect Client from cyber risk on manufacturing equipment and site assets
• Troubleshoot issues and drive them through resolution
Required expertise (must have)
• Strong communication skills and project management experience, with the ability to coordinate across stakeholders and drive work to completion
• Broad understanding of manufacturing applications and how these systems operate
• Strong troubleshooting and problem-solving skills
Desired expertise (nice to have)
• Experience with MES, SAP, and integrations such as Kepware and Ignition
• General knowledge of OT/shop floor systems, though the role will not directly support OT