Summary:
The Manufacturing IT Systems Administrator is responsible for implementation and maintenance of the IT systems supporting manufacturing operations. This includes end-user device provisioning, production system maintenance and troubleshooting, access layer network installation and troubleshooting, general end-user technical support, and participation in larger interdepartmental initiatives.
Essential Duties and Responsibilities:
- Purchase and configuration of computers and peripherals for local and remote end-users, including (but not limited to) needs assessment, quoting, purchasing, system imaging, software installation and configuration, and deployment.
- Perform diagnostics and troubleshooting of computer system hardware, operating systems (Windows), application software, and networks (wired and wireless)
- Setup and support of business peripherals, including (but not limited to) phone systems, iOS and Android phones and tablets, barcode printers, and wireless scanners.
- Creates and debugs scripts (batch, powershell, visual basic)
- Proactively monitor, evaluate, and install necessary patches and security updates to ensure system integrity and security
- Preparation and organization of written documentation
- Communication with team members, including quality, maintenance, production departments and customer representatives
- Employee must be willing and able to travel domestically (typically less than 5% of the time).
- Exercises appropriate caution in daily work and project-related activities. Communicates/coordinates changes effectively with the team and adheres to company change management practices.
- Maintains awareness of the relevance and importance of activities and how each contributes to achieving quality objectives.
- Prompt and regular attendance as scheduled.
- Willingness and ability to work flexible hours based on business need, and respond to critical issues outside of core working hours
- Participates in a 24x7 on-call rotation.
- Works safely and without injury.
- Other duties as assigned.
Education and Experience:
- Associates degree in Information Technology or a related field, or equivalent industry-specific certification (MCP, MCSA, MCSE, etc.). Bachelors degree preferred.
- 3+ years related experience with Windows based systems and TCP/IP networks. 5+ years preferred.
Required Qualifications and Competencies:
- Job Specific Skill (Computer & Technology)
Skilled in the use of computers, adapts to new technology, keeps abreast of changes, learns new programs quickly, uses computers to improve productivity. Has an awareness of, researches and adopts effective technologies that improve the bottom line, works well with tech resources. Specific technical skills:
- Deep understanding of Windows operating systems (Windows 11 & 10), Windows Registry, and scripting in a Windows environment
- Microsoft Office (Office 365, 2019)
- Desktop imaging and software deployment
- Hardware Configuration and Troubleshooting (desktop, laptop and mobile devices)
- Wired and wireless networking in a manufacturing setting
- Working knowledge of TCP/IP networking and routing, firewalls, and VPN connectivity
- Web servers and web-based applications
- Relational databases and SQL, specifically Microsoft SQL Server
- Communication – Effectively coordinates and communicates (both verbally and in writing) with all involved parties.
- Initiative – Stays abreast of technology trends and industry best practices. Updates knowledge through educational opportunities, professional publications, personal networks, professional organizations, and vendors.
- Interpersonal Skills – Establishes and maintains effective working relationships across boundaries.
- Productivity – Manages workload, prioritizes tasks, and meets deadlines.
- Planning/Project Management – Develops and tracks well defined project plans, effectively managing projects that vary in size and complexity.
- Energy – Having passion - demonstrating the physical and mental stamina necessary to meet the challenges.
- Decision Making – Is analytical and commits to an action after developing alternative options and considering resources, constraints, and company priorities.
- Personal Organization – Keeps information organized and accessible, maintains clean/functional work space, works systematically/efficiently, manages time well.
- Teamwork – Promotes a team atmosphere by providing an environment that emphasizes cooperation and collaboration.
Language Skills:
Ability to read, write, verbalize and comprehend instructions and correspondence in the English language. Ability to effectively present information to all levels of the organization.
Mathematical Skills:
Must have mathematical skills equivalent to those required under degree requirement.
Physical and Visual Activities:
Standing, walking, sitting, lifting, carrying, balancing, stooping, reaching, handling, feeling, talking, hearing, acuity-far, acuity-near, depth perception and field of vision.
Physical Demands:
May require a combination of sitting, standing, and walking. May require lifting up to 50 pounds with assistance. Travel as required.
Environment/Atmospheric Conditions:
This position requires working in a shop and office environment. May be exposed to loud operating machinery, cold temperatures, chemicals and vapors.
Machines, Tools, Equipment, Software:
Personal computer, laptop, copy machine, other office equipment, Microsoft Office, PowerPoint, other software specific to this position’s duties.
Employer will not sponsor visas for position. Applicants must be currently authorized to work in the US on a full-time basis.