Job Description
Amazon Manufacturing Services is an internal Amazon service specializing in the production of high-quality components through additive manufacturing (3D printing), CNC machining, welding, sheet metal fabrication, powder coating, and assembly. We serve design engineers, product developers, operations engineers, and retail product concept testing teams across Amazon.
About the Role
AMS seeks a second shift Subtractive Manufacturing Manager to lead our CNC machining, welding, sheet metal fabrication, powder coating, and assembly operations within our world-class manufacturing facility. You will own day-to-day operations across multiple manufacturing disciplines, manage production teams, and drive continuous improvement in quality, throughput, and process efficiency. This role requires balancing production execution with technical problem-solving, team development, and cross-functional coordination.
Key job responsibilities
Key Responsibilities
Subtractive Manufacturing Operations
- Execute customer orders safely and successfully across CNC machining, welding, sheet metal fabrication, powder coating, and assembly operations
- Manage daily production scheduling, work prioritization, and resource allocation across multiple manufacturing processes
- Maintain equipment uptime through preventive maintenance programs and rapid troubleshooting
- Track production metrics including throughput, quality rates, on-time delivery, and equipment utilization
- Identify and implement process improvements to increase efficiency and reduce waste
- Collaborate with additive manufacturing teams to ensure seamless workflow for hybrid projects
- Oversee CNC programming operations and manage programming capacity to meet customer demand
Quality and Technical Excellence
- Ensure quality standards are met consistently across all manufacturing processes
- Troubleshoot technical issues with CNC machines, welding equipment, sheet metal tools, and coating systems
- Develop and document standard operating procedures for all subtractive manufacturing processes
- Support ISO 9001 compliance through proper documentation and quality controls
- Evaluate new tooling, materials, technologies, and process parameters
- Partner with quality engineers to resolve quality issues and implement corrective actions
People Leadership
- Lead, develop, and mentor CNC machinists, welders, sheet metal fabricators, powder coating technicians, and assembly operators
- Conduct performance reviews and provide ongoing coaching
- Foster a culture of safety, quality, and continuous improvement
- Manage interpersonal dynamics to drive team collaboration and output
- Build team capabilities through training and skill development
Cross-Functional Collaboration
- Partner with Production Manager on capacity planning, capital equipment needs, and strategic initiatives
- Work with quality engineers to drive Six Sigma process improvements
- Coordinate with Customer Success team on order feasibility, timeline expectations, and technical requirements
- Support Business Development with technical assessments for new customer requirements
- Collaborate with facilities and equipment management on maintenance and upgrades
Numbers & Facts
| Location | Seattle, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
- 3D Printingunmatched
- Additive Manufacturingunmatched
- Business Developmentunmatched
- CNC (Computerized Numerical Control) Systemsunmatched
- Capacity Managementunmatched
- Capital Equipmentunmatched
- Coachingunmatched
- Continuous Improvementunmatched
- Corrective Actionunmatched
- Cross-Functionalunmatched
- Customer/Client Researchunmatched
- Documentation Standardsunmatched
- Equipment Maintenance/Repairunmatched
- Establish Prioritiesunmatched
- Facilities Managementunmatched
- Identify Issuesunmatched
- Interpersonal Skillsunmatched
- Leadershipunmatched
- Machine Toolunmatched
- Manufacturingunmatched
- Manufacturing Managementunmatched
- Manufacturing Operationsunmatched
- Manufacturing/Industrial Processesunmatched
- Mentoringunmatched
- Metal Manufacturingunmatched
- Metricsunmatched
- Performance Reviewsunmatched
- Powder Coatingunmatched
- Preventative Maintenanceunmatched
- Problem Solving Skillsunmatched
- Process Improvementunmatched
- Product Developmentunmatched
- Product Testingunmatched
- Production Controlunmatched
- Production Managementunmatched
- Production Scheduleunmatched
- Project/Program Managementunmatched
- Quality Engineeringunmatched
- Quality Managementunmatched
- Quality Metricsunmatched
- Resource Managementunmatched
- Retail Operationsunmatched
- Safety/Work Safetyunmatched
- Schedule Developmentunmatched
- Six Sigmaunmatched
- Standard Operating Procedures (SOP)unmatched
- Standards Developmentunmatched
- Strategic Planningunmatched
- Team Buildingunmatched
- Team Lead/Managerunmatched
- Technical Analysisunmatched
- Technical/Engineering Designunmatched
- Time Managementunmatched
- Weldingunmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder