Quality Assurance Engineer
We are seeking an experienced and dynamic Quality Assurance Engineer to lead and elevate our quality efforts across all manufacturing sites and customer engagements. This role is crucial in driving a proactive, customer-focused approach to quality management. The Quality Engineer will collaborate with Manufacturing Engineering, Manufacturing, Sales, Quality, Purchasing and MIS to develop and support processes that meet the needs of the organization.
Location: This position is based on-site at Seats Incorporated in Reedsburg, Wisconsin
About Seats Incorporated
At Seats Incorporated were passionate about improving comfort and functionality for vehicle seating around the world. We are focused on quality, comfort, and continuous improvement to create the products and environments that our customers need. Our products are highly variable and demand a level of engineering that encompasses many fields. Our products are found in on-highway trucking, construction, railroad, lawn and turf care, fire trucks, and a variety of other applications.
Responsibilities:
- Creating and maintaining quality records and reports including Production Part Approval Process (PPAP), MSA/SPC, process flows, Process Failure Modes Effects Analysis (PFMEA), and control plans.
- Serving as a liaison between Design Engineering, Manufacturing Engineering, and Operations to ensure systemic quality prior to launch.
- Understand and interpret engineering drawings and Geometric Dimensioning and Tolerancing (GD&T).
- Understand and perform foundational and advanced statistical analysis (Range, Mean, Std. Dev, Run Charts, Cpk/Ppk analysis).
- Implement continuous improvement initiatives to reduce defects, improve efficiency, and enhance overall product quality.
- Act as a quality liaison with customers, ensuring their requirements and expectations are consistently met.
- Travel to customer sites and manufacturing locations to understand quality concerns firsthand and provide solutions. This position may travel domestically up to 10%.
- Collaborate with sales and operations teams to ensure quality requirements are clearly defined and met in all customer engagements.
- Drive the organization to anticipate and address potential quality issues rather than responding reactively.
- Analyze quality data to identify trends, areas for improvement, and opportunities for innovation.
- Ensure that all quality issues are tracked, analyzed, and resolved in a timely manner.
- Ensure compliance with all relevant industry standards, regulations, and certifications (notably ISO 9001 and IATF 16949).
- Participate in any necessary quality audits or certifications, ensuring full compliance.
- Perform Internal Audits in accordance with Seats Policies and Procedures.
Qualifications:
- Bachelor's degree in Mechanical or Industrial Engineering, Mathematics, Statistics, or another related field.
- American Society of Quality Certified Quality Engineer (ASQ CQE) desired, but not required.
- Minimum of 2 years of experience in a manufacturing environment.
- Strong understanding of quality management systems, and continuous improvement methodologies.
- Strong communication and interpersonal skills, with the ability to influence and lead cross-functional teams.
Desired Attributes:
- Setting and maintaining high expectations for internal performance.
- Proactive mindset with a passion for quality and continuous improvement.
- Strong problem-solving skills and ability to think systematically and strategically.
- Ability to build strong relationships with customers and internal teams.
- Comfortable speaking up and challenging the status quo when necessary.
Benefits:
- Competitive pay
- Comprehensive benefits package
- Free on-site clinic
- 401k plan with company match, fully vested 1st day
- Paid vacation & holidays
- Support for continuing education
- Profit sharing and performance bonus programs
- Opportunities for growth - we promote from within
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Seats Incorporated is an Equal Employment Opportunity/Affirmative Action/E-Verify Employer