Successful administrators spend much of the day processing ERP transactions, preparing customer quotations, maintaining records, and coordinating across teams. The work is best suited to someone who enjoys accurate computer-based work, professional customer communication, and shifting between priorities in a fast-paced manufacturing environment.
Maintain accurate customer, production, and inventory records by processing ERP transactions, including customer setup, production job updates, material consumption, and completed job processing.
Prepare customer quotations using established pricing and procedures, and obtain the information and documentation needed for quoting and order processing.
Communicate professionally with customers and collaborate with operations, sales, engineering, production, finance, and other internal teams.
Support the RMA process by reviewing available warranty information, coordinating product evaluation with engineering, and issuing RMAs in the ERP system as directed.
Assist with cycle counts and inventory-control activities by performing and recording counts, identifying discrepancies, and completing approved ERP transactions.
Monitor office and kitchen supply levels through weekly inventory checks and restock commonly used items as needed.
Complete assigned administrative tasks accurately and on time, maintain organized electronic and paper records, and protect confidential customer and company information
| Location | Charlestown, MA |
| Job Type | Contractor, Full-time |
| Industry | Other/Not Classified |
| Salary | $25–$36 Per Hour |
| Company Size | 51 - 200 |
| Year Founded | 1984 |
| Headquarters | Portsmouth, NH, US |
| Website | http://www.nesc.com |
Required Qualifications
High school diploma or GED.
1-2 years of combined customer service, administrative, order-entry, or computer-based work experience.
Working knowledge of Microsoft Excel, Word, Teams, and Outlook.
Professional written communication skills, including clear and courteous customer email communication.
Strong attention to detail and a commitment to accurate data entry and recordkeeping.
Preferred Experience
Associate's degree in business administration, operations, supply chain, customer service, or a related field.
Experience entering transactions or maintaining records in an ERP, MRP, CRM, or similar business database system.
The company was founded in 1984 as National Engineering Services Corporation. In 2015, we changed our name to NESC Staffing to better reflect the service we provide to businesses and professionals.
We have grown to six branch offices that cover the entire United States, providing everything from engineering to science recruitment and more. Our goal then and now is to combine years of experience in the industry with state-of-the-art recruitment and payroll methods to provide our employees and client companies with qualified technical support and quality service. We are a privately held nationwide firm with corporate headquarters in Portsmouth, NH.
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