Market Asset Services Income Analyst

Are you ready to make an impact at JPMorgan Chase? As part of our Markets Asset Servicing Income Team, you'll have the opportunity to develop your expertise, work alongside talented colleagues, and contribute to the seamless processing of global income events. We empower you to grow your career, expand your skills, and be part of a diverse and inclusive environment where your contributions matter.

Job Summary

As an Analyst within the Markets Asset Servicing Income Team, you will play a key role in supporting the accurate and timely processing of income events across a wide range of securities, including equities and fixed income products held by the firm and its Prime Brokerage clients. You will collaborate with trading desks, middle office, finance teams, settlements, and external agents, gaining valuable insight into the broader trade and securities lifecycle. In this role, you will develop deep product and process knowledge, strengthen your risk discipline, and help drive operational excellence.

You will join a dynamic team that values collaboration, continuous improvement, and professional development. Our team members are encouraged to share ideas, contribute to process enhancements, and build strong relationships across the organization.

Job Responsibilities

• Process daily income events, including dividends, coupons, and other entitlements, ensuring accuracy and timeliness.
• Validate income event details and resolve exceptions by comparing internal records to external notifications and agent announcements.
• Investigate and resolve cash breaks related to income, partnering with internal teams and external agents to identify root causes and drive timely resolution.
• Execute daily controls, checks, and sign-offs to support operational integrity and meet governance requirements.
• Escalate breaks, risks, or time-sensitive issues through appropriate channels, ensuring clear documentation of actions taken.
• Liaise with Front Office, Middle Office, Settlements, Finance, Depositories, Global Custodians, and market counterparties as needed.
• Support the production of operational metrics and reporting, highlighting themes, risks, and recurring issues.
• Contribute to process improvements, including procedure documentation, control enhancements, automation opportunities, and efficiency ideas.
• Maintain awareness of operational risk policies and procedures, ensuring adherence to controls and audit-ready standards.
• Build effective working relationships and contribute to a collaborative team environment.

Required Qualifications, Capabilities, and Skills

• Bachelor's degree in Accounting, Business Administration, Economics, Finance, or equivalent work experience.
• Understanding of, or strong interest in learning, the transaction/trade lifecycle and securities operations processes.
• Strong attention to detail, ownership, and risk awareness.
• Excellent problem-solving skills with the ability to investigate breaks and resolve exceptions under deadlines.
• Clear written and verbal communication skills; comfortable engaging multiple stakeholders.
• Proficiency in Microsoft Office, especially Excel.
• Eagerness to learn, adapt, and develop subject matter expertise in income processing.

Preferred Qualifications, Capabilities, and Skills

• Up to two years of experience in payments & income, asset servicing, reconciliations, custody/settlement operations, or a related role.
• Familiarity with dividends/coupons processing, cash reconciliations, and entitlement validation concepts.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans