The Market Growth Partner serves as the strategic growth and business development partner to Clinical Directors and regional leadership teams.
This role is responsible for enabling sustainable referral growth by providing market intelligence, referral source analytics, relationship planning support, CRM management, and community engagement coordination.
The Market Growth Partner does not own primary referral relationships. Instead, they equip Clinical Directors to successfully manage and grow referral partnerships while ensuring consistency of Acorn's business development strategy across markets.
The role functions as the connection point between Growth, Clinical Operations, and Regional Leadership.
Supports:
- Approximately 5 Clinical Directors
- Approximately 5 Centers
- Approximately 10-12 Referral Relationships in total
- Continues to provide Direct Therapy sessions as an RBT approximately 50% of the time
Responsibilities:
Clinical Director Enablement
- Support Clinical Directors on referral partner engagement strategies, with advisement from RGM
- Prepare referral source profiles and meeting briefs
- Conduct pre-meeting planning sessions
- Support development of annual referral growth plans
- Assist Clinical Directors in prioritizing referral partner portfolios
- Identify relationship risks and growth opportunities
Referral Source Management
- Maintain referral source database, relationship status, referral volume trends, contact information and referral source segmentation
- Complete a quarterly review of active referral partners, dormant referral partners, and growth opportunities.
- Serve as market-level CRM champion to ensure accurate referral attribution and pipeline management.
- Track competitive ABA providers, new referral opportunities, physician group developments, school partnerships and community organizations. Provide relevant monthly reporting to Clinical Operations.
Community Engagement Coordination
- Coordinate lunch and learns, provider education events, conferences, community presentations, referral appreciation events and local sponsorship opportunities.
- Ensure consistent community visibility across each market.
Qualifications:
- Bachelor’s degree; preferred fields include Healthcare Administration, Business Administration, Marketing and Public Health. Equivalent relevant experience may be considered.
- Ability to support leaders, enable clinicians, drive adoption and manage organizational change.
- Ability to influence without authority, build partnerships, foster accountability, and facilitate difficult conversations.
- Baseline understanding of healthcare referral development, provider outreach, community engagement, and client access strategies.
- Ability to interpret referral trends, analyze conversion data, and translate data into actions.
- Experience with cross-functional project planning and management to see deliverables through to implementation.
- Ability to travel regularly within assigned market.
Benefits
- Hourly rates starting at $22.00 / hr.
- Paid time off
- Paid holidays
- Medical, dental and vision insurance
- Retirement Plan
- Other supplemental insurance options, such as life insurance
- Continued professional development opportunities
- Supportive supervisors & mentors
- Tuition discounts from our University partners
- Opportunities for career advancement
The above statements are intended to describe the general nature and level of work being performed by employees in this classification.
Acorn Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.