• Maintain and manage econometric data, industrial segment knowledge and competitive benchmarking information to support in forecasting and business activities
• Assist and support primary and secondary research projects to analyze end-customer demand dynamics, product/brand/channel preferences, spending and customer satisfaction trends etc.
• Provide continuous tracking and reporting of key market conditions and developments, including updating executive briefing book and dashboards
• Assist to identify internal client needs, develop research plans, and ensure project implementation/execution
• Assist in the internal “data mining” and analyses of specified operation/performance metrics ((US region/field sales data, trends, performance statistics, franchisee satisfaction, maps, etc.)
• Provide long range planning support to various departments within the company
• Provide continuous tracking and reporting of key market conditions and developments, including competitive activities
• Manage and maintain the department’s intranet site, and market information system
• Execute special “ad hoc” projects with accurate data, detailed explanations, and proper presentation to enable management to review, take corrective action, and/or make informed business decisions

REQUIREMENTS

• BA/BS degree, preferably in business, marketing, finance, economics, or math
• 1-3 years of experience preferred in marketing research and/or planning, sales analysis, or data mining
• Relevant college internship experience would be considered for recent college graduates

COMPETENCIES

• Project management skills and flexibility in project/task scheduling
• A collaborative, team-oriented, and energetic work ethic
• Excellent written and oral communication skills
• A good understanding of, or at least a very strong interest in, the professional automotive service industry is preferred, as is knowledge of the various professional tool and equipment markets, channels, and end-customer segments
• Strong analytic skills
• Sound knowledge of Microsoft Office softwares
• Working knowledge of PC-based survey or statistical software, e.g., Survey Monkey, etc.