Market Response Specialist, Workforce Staffing

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Alliance/Partner Management, Calendar Management, Candidate Pipeline, Candidate Sourcing, Channel Strategies, Community Support, Competitive Analysis/Strategy, Cost Control, Cross-Functional, Direct Advertising, Employee Relations, Event Management, Flyers, Government, Green Construction, Hubs, Job Fairs, Leadership, Market Analysis, Market Trend Analysis, Marketing, Marketing Strategy, Order/Customer Fulfillment, Problem Solving Skills, Process Improvement, Public Policy, Public/Media/Press/Analyst Relations, Resource Management, Sourcing Strategy, Team Player, Warehousing, Website Conversion
LOCATION
Seattle, WA
POSTED
22 days ago

We are the Candidate Attraction Team within Amazon"s Workforce Staffing organization, and we"re focused on building diverse, sustainable pipelines of talent across the United States. Our mission is to remove barriers to employment and create pathways for people in communities where hiring is most challenging. We work closely with site operations, HR teams, and local partners to understand what"s needed in each market and respond with tailored solutions. As a Market Response Specialist, you"ll be part of a collaborative group that values ground-level insights and creative problem-solving. We"re committed to supporting communities while meeting our hiring goals, and we believe that understanding local dynamics is key to our success. You"ll have the opportunity to influence how we approach talent acquisition at scale while building meaningful relationships that extend beyond transactions.

Market Analysis and Opportunity Identification

  • Conduct in-market assessments to understand labor supply, competitor landscape, and community dynamics
  • Identify structural and environmental barriers affecting applicant flow and hiring conversion
  • Develop and maintain market intelligence to inform channel strategy and resource allocation
  • Surface actionable insights to the broader Candidate Attraction Team based on ground-level findings

Community Engagement and Grassroots Outreach

  • Build relationships with local workforce development boards, community colleges, libraries, faith-based organizations, and other community partners
  • Represent Amazon at job fairs, community events, and local hiring forums
  • Execute grassroots tactics - door-to-door, flyer distribution, transit advertising, and direct community outreach - in areas with limited digital access
  • Develop trusted local networks that generate sustained candidate referrals and word-of-mouth awareness

Site Partnership and Hiring Support

  • Collaborate with site operations and HR teams to align on hiring goals, schedules, and event planning
  • Support new hire events and virtual application sessions to improve show rates and conversion
  • Advise site leadership on local labor market conditions and community-specific outreach strategies
  • Identify and escalate site-level issues that affect candidate experience or hiring outcomes

Playbook Development and Knowledge Sharing

  • Document effective outreach tactics and market-specific strategies into reusable playbooks
  • Share learnings across the Candidate Attraction Team to support scalable, consistent execution
  • Contribute to process improvements that increase efficiency and reduce cost-per-hire

Key job responsibilities

  • Responsible for developing and executing candidate attraction strategies that optimize labor costs and maintain consistent fill rates in volatile labor markets
  • Responsible for building and maintaining strategic partnerships with government officials, workforce agencies, and public sector organizations to support site expansion
  • Serve as a key representative in critical stakeholder relationships across federal, state, and local levels
  • Collaborate with cross-functional teams including Marketing, Business Management, Workforce Intelligence, Public Policy, Public Relations, and Employee Relations
  • Responsible for implementation of data-driven solutions to reduce cost-per-hire and improve candidate experience

About the Team: The Workforce Staffing Candidate Attraction team is a skilled, customer-obsessed recruiting team that owns candidate sourcing strategies across multiple locations for entry-level warehouse and fulfillment associate roles.

A day in the life

As a Market Response Specialist, you"ll spend your time in the field and in collaboration with site teams, working to solve real hiring challenges in your market. You might start your day analyzing local labor trends and market data, then transition to meeting with community partners like workforce development boards or local organizations to strengthen candidate pipelines. You could facilitate a job fair at a community center, conduct outreach at transit hubs, or work alongside site leadership to plan a hiring event. Your role bridges the gap between Amazon"s hiring needs and the communities we serve, requiring you to think creatively about how to reach candidates through channels beyond traditional digital platforms. You"ll document what works in your market and share those insights with colleagues across the organization, helping to build a playbook of effective strategies that others can adapt and scale.

This role would require up to 75% travel within your assigned region.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles