Marketing Customer Programs Administrator

Enter Job Description...

Manage on-site operations, including supply ordering, shipping, mail distribution, and visitor access

Oversee facility maintenance and service requests

Support routine financial processes, including invoice collection, submission, tracking, and vendor payment follow-up

Partner cross-functionally to assist customer programs and identify opportunities to improve operational efficiency

Administer customer and sales surveys, and maintain accurate program data

Additional duties as assigned

The essential requirements of the job include:

Bachelor s degree or related field or 2 4 years of experience in laboratory administration, marketing operations, or customer program coordination roles

Strong organizational and multitasking skills with high attention to detail

Experience coordinating logistics for events, meetings, or customer-facing activities

Familiarity with Microsoft Office and enterprise workflow tools

Preferred:

Experience supporting customer experience programs, references, or marketing events

Exposure to survey tools and customer feedback programs (e.g., NPS)

Background in healthcare, diagnostics, or medical device environments

Familiarity with Microsoft Office, Salesforce, and enterprise workflow tools

EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.