MARKETING:
- Create, maintain, oversee marketing budget.
- Create an annual marketing calendar and events.
- Handle all marketing events inside and outside of the restaurant.
- Ensure proper quantities on all marketing materials (DOCS, swag, etc.)
- Develop relationships with organizations to create Spirit Nights.
- Communicate and work with leaders to educate guests and team members on new products and rollouts.
- Work with the person who is posting on SM. Make a calendar for each month based on events, product, celebrations, promotions… to gather content for our accounts.
- Work with the person who is doing our Cares for our guests. Assist with questions, DOC’s, Spotlight pushes and verbiage to ensure our guests are taken care of.
CULTURE & CARE:
- Lead and administer the team member engagement survey while creating action plans for follow-up.
- Create and execute a culture that celebrates each team member’s personal achievements.
- Ensure Team Member policies are adhered to; specifically, uniform, break periods, discounts.
- Organize Team Events that live out our vision.
- Keep track of #’s and %’s of attendees at events to better understand cultural impact.
- Lead special projects and/or captainships assigned by the Executive Director.