Marketing & Events Coordinator

Job Description

The Marketing and Events Coordinator is responsible for coordinating casino promotions, events, live entertainment, and work order requests. This position will oversee the implementation and execution of casino promotions. This position effectively communicates promotions and events to the necessary personnel throughout the organization. This position manages live entertainment, off-site event planning, and organizational processes with guidance from the Marketing Analyst and Marketing Manager. Must understand casino player tracking systems, gamification, slot management systems, gaming bonusing, and reporting software. This position requires supervision of promotional team members. Brainstorm new and fun ways to keep team members engaged and interested in marketing materials that will benefit guests. This position requires training and supervision of team members.

The following is not all-inclusive; additional duties, responsibilities, and expectations 

may be assigned or modified as necessary to meet operational needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manages the planning process for live entertainment and off-site events and organizational process by coordinating with vendors, stage setup, band management, and Swinomish Casino & Lodge departments involved.
• Manages day-of live entertainment, on and off-site events as the go-to contact person.
• Oversees promotional assistance.  
• Assists in the implementation of promotions, giveaways, meetings, on and off-site events.
• Assists with uploading content to the promotional and kiosks.
• Assists with Marketing work order requests from department managers/supervisors, and monitors process.
• Prepares and distributes information in approved format for upcoming events, offers, promotions, etc.
• Effectively communicate with external and internal guests through various platforms.
• Acts in a professional and courteous manner at all times.
• Proficient with Microsoft Office, Word, PowerPoint with high level of Excel proficiency.
• Strong analytical, communication and presentation skills.    
• Ability to multi-task with solid time management skills.
• Ability to work proactively and effectively within a fast-paced, complex, and dynamic                                         environment.
• High level of self-direction, self-motivation, and energy.
• Ensures that all paperwork is completed and routed to proper departments.
• Handles all guests and team members questions/concerns with professionalism.
• Coordinates with other marketing departments for necessary support.
• Effectively communicates information property wide.
• Effectively communicates with the Signature Services and Welcome Center to ensure full    

             understanding of promotions and offers.

• Manage promotional team schedule to ensure business need are met.
• Maintains confidentiality.
• Supervises promotional team members
• Responsible for hiring and training of team members
• Assures customer needs are met during events and promotions in accordance with established policies, procedures, and guidelines.
• Maintains professional appearance of all Promotion team members.
• Uses sound judgment when interacting with guests and team members.
• Provides all aspects of training for Promotion Assistance including, but not limited to:
  • Microphone etiquette
  • Customer Service
  • Promotion Information and Guidelines
  • Drawing Code of Ethics
  • Internal Controls
  • Post-event report writing
  • Updating collateral on the casino floor.
  • Introduction of rules and regulations of casino.
• Other duties as may be assigned.

QUALIFICATIONS:To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

EDUCATION and/or EXPERIENCE:

• Bachelor of Arts degree (B.A.) in Communications, Marketing or related field plus one-year related experience or equivalent combination of education and experience.
• Strong project management or organizational skills.
• Have a good knowledge of principles of SEO
• Public relations, Marketing, Sales, Community Management experience.
• Requires prior experience with computers, office software and excellent verbal and written skills.
• Must have strong organizational skills, proven ability to handle stressful situations and the ability to interact with the public and vendors. 

Company Description

Swinomish Tribe, a community of Coast Salish peoples, are descendants of groups and bands originating in the Skagit and Samish River valleys; the surrounding coastal areas; and islands, including Fidalgo, Camano, Whidbey, and the San Juan Islands.

Located on the pristine Washington coast, the Swinomish Casino & Lodge is owned and operated by our tribal community. We started as a small bingo operation in 1985. In 1990, we began negotiations for a gaming license, and a Compact was signed with the State of Washington in December of 1992. We chose to build the casino next to our acclaimed Bingo Hall. The construction was completed, and the Casino opened its doors to the public on July 15, 1994.

Over the years, the company has grown, but its philosophy and commitment have always remained the same: to be the friendliest casino in the area with outstanding customer service and to provide guests a luxuriant, state-of-the-art experience while maintaining and upholding the cultural identity of the Swinomish Tribe. Today, we are proud to be one of the leading employers in the Anacortes area.

Swinomish Casino & Lodge is a full-service entertainment destination including a 98 room luxury lodge, the 9,000-square-foot multipurpose Wa Walton Event Center, and a casino featuring Las Vegas-style gaming.  We have over 650 of the latest slot titles and table games like Blackjack, Craps, Roulette, and Pai Gow.  EZ KENO kiosks, and BetRivers Sportsbook at Swinomish.

Benefits

Full Time Team Members enjoy excellent benefits including:

• Medical insurance as low as $10 Per Month
• Free Dental and Vision coverage
• Mental Health Benefit
• $10,000 Life Insurance and AD&D Coverage
• 401K
• Employee Assistance Program
• Flex Time Off
• 13 Paid Holidays
• Discounted Meals