Job Title: Marketplace Practice Development Manager - Sales Specialist V
Duration: 6 months
Location: Remote - North Carolina / East Coast (field-based, in-practice daily)
Pay Range: $40/hr to $45/hr
Job Description:Top 3 must have skills:- Sales in optical
- Strong relationships in optical
- Keen understanding of office flow
About the role
We’re a fast-growing digital eye care platform powering thousands of optometry practices nationwide. Our marketplace brings doctor-curated retail (readers, sunglasses, OTC, and more) directly into the practice.
We’re hiring a Practice Development Manager to own Marketplace performance across a growing number of practices. You’ll get doors live on the platform, train doctors and staff, and evolve how practices sell. This is a revenue role with a change management core: software adoption succeeds or fails at the front desk, and your job is to make sure it succeeds.
What you’ll do- Own a territory of growing practices end to end: activation, training, adoption, Revenue growth
- Drive attach rate and revenue per door as your primary numbers
- Lead change management inside each practice, shifting staff workflow so the platform becomes how they sell, not an extra step
- Train practice teams, from front desk to optical, on the platform and in-exam selling so recommendations convert at the chair
- Sell at two levels: the doctor on the curated retail model, the staff on daily usage
- Own transaction follow-through: monitor orders in each practice, catch drop-offs, and make sure recommendations turn into completed purchases
- Build the daily habit: keep doctors recommending at every exam and staff placing orders, through regular in-practice touchpoints, nudges, and check-ins
- Serve as the day-to-day partner to pilot practices: share performance feedback with each door, show them what’s working elsewhere, and keep them engaged through the rough edges of a new platform
- Capture and report pilot experiences back to leadership and product teams: what staff says, where workflow breaks, what’s driving or blocking sales
- Turn top-performer stories into playbooks and spread them across the territory
- Manage doors by data: revive stalled practices, scale what the best ones do
Who you are- 8+ years in optical retail, practice management, or retail field leadership, with hands-on experience driving in-store sales performance
- A natural trainer: you’ve onboarded and coached front-line staff and made new ways of working stick
- Tech-fluent: you pick up new software fast and can teach it to people who don’t
- Revenue-driven: you’ve carried a number tied to store or practice performance and you measure yourself in revenue per door, not visits logged
- Credible with clinicians and with front-line retail staff, two different audiences, two different sales
- Comfortable in the field daily across a large geography
- SaaS, healthcare tech, or platform adoption experience is a strong plus
Why this role matters
You’re the face of a new digital platform. The revenue you drive and the feedback you bring back will shape how the platform scales nationally.