Markets Support Specialist

Back to search results Markets Support Specialist Charlotte, North Carolina Additional locations Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Job Description:This job is responsible for providing advanced end-to-end operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business, and cross-business functional support through the lifecycle of a trade. Key responsibilities include ensuring trading and operational activities are completed accurately and before deadlines, researching and resolving complex issues, and simplifying client interactions. Job expectations include being customer oriented and data driven, while focusing on continuous improvement.LOB Job Description:The successful candidate will partner closely with the Corporate Investments and Corporate Treasury trading desks to ensure the accurate capture, validation, reconciliation, and reporting of trading activity across multiple asset classes. This role is critical to maintaining a strong control environment, supporting operational integrity, and mitigating risk throughout the trade lifecycle.Responsibilities:Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral managementProvides simplified client interactions and deepens client relationships across Global Banking and Markets' clientsCompletes accurate, timely clearing and settlement of trades with internal and external counterparties including reconciliation management and governance of trade fails and breaksPerforms tasks accurately during high volume periods in a team environmentImproves and simplifies the client experience, reducing manual touchpointsSupports the implementation of new processes to improve the overall business operating modelIdentifies and flags potential risks in a timely mannerTimely and accurate management of trade validation and substantiationPerform reconciliations and event monitoring for in scope trades.Perform trade maintenance as required (e.g. lifecycle events, amendments) and ensuring trades feed to downstream systems as expectedDealing with trade queries - work closely with Front Office, Back Office and other stakeholders to investigate and resolve trade booking issues, breaks and/or failed tradesPerform basic trade analytics to resolve trade queriesProduction of daily reports - distribute daily reports to the Trading desk, Business Partners and Senior Management (requiring a high level of attention to detail)Resolve queries - Investigate any issues raised to the team, liaising with Front Office, Back Office, Finance and/or the client as necessary. Involvement in a broad range of initiatives across multiple platforms driven by both the Business and Trade Control and work to ensure they are effectively implemented and delivered as per the requirementsMetrics management and reporting to supervision/FORequired Qualifications:2-3 years of experience in trade control Presentable, confident and client focused. Client facing experience or ability to conduct discussions with Clients in a confident mannerExcellent communications skills and ability to present to an audienceAbility to multi-task and manage time wiselyHigh Attention to DetailAbility to work under pressure in a team environmentAbility to liaise with all levels of the firm and people with different experiences and backgrounds Sense of urgency and understanding of break escalationSelf-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalateDesired Qualifications:Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutionsExcels in working among diverse viewpoints to determine the best path forwardExperience in connecting with a diverse set of clients to understand future business needs - is a continuous learnerCommitment to challenging the status quo and promoting positive change.Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client baseBelieves in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the worldSkills:Attention to DetailWritten CommunicationsData Collection and EntryOral CommunicationsRecord KeepingRecording/Organizing InformationStrategic ThinkingActive ListeningDecision MakingNegotiationShift:1st shift (United States of America)Hours Per Week: 40 Learn more about this role Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Full time JR-26040456 Manages People: No Travel: No Age requirement: Must at least be 18 years of age. Share: Save job Job saved