Mass Posting - Assistant Manager

Summary:
As an Assistant Manager, you will work closely with the location’s General Manager to manage day-to-day  operations of your CRG location including staffing, membership, programs, events, route setting, payroll,  communications, retail/rental gear, and facility maintenance; will lead by example to establish and foster a  fun and welcoming environment; ensure a smooth flow of the operation and provide an outstanding CRG  community experience. 

Responsibilities:

• Create a positive, inclusive environment for all employees, members and guests and ensure the smooth operation of the gym. 
• Assist with reporting, meeting goals, and overseeing payroll and expenditures.
• Outstanding customer service with clients.
• Assist in identifying opportunities for operational improvement, marketing strategies, and overall policy implementation while communicating these to and collaborating with corporate staff.
•  Manage retail including adequate stock, accurate inventory, and new products.
• Assist in managing staffing and scheduling including hiring, performance reviews and dealing with employee issues. 
• Ensure staff are trained, knowledgeable and able to support the facility. 
• Ensure facilities and equipment remain clean, functioning, and high quality. 
• Support incident reporting, safety reviews, and emergency situations. 
• Expert in all programs and options offered at CRG. 
• Assist in planning and executing location and brand events including competitions, member nights and special events. 
• Maintain knowledge and understanding of climbing industry trends. 
• Other duties as required.
  
  

Requirements:

• Flexible schedule – ability to work whenever necessary early mornings, nights, and Holidays.
• 2+ years climbing required. 
• Ability to take initiative and make confident decisions with a strong attention to detail.
• CPR/First aid certified, a plus and CWI, AMGA, or similar certification highly desired.
• Approachable and energetic personality with ability to lead a team effectively.
• Experience with Google Suite preferred. 
• Self-motivated to work, self-directed and independent as well as a Team Player.