Master Data Analyst

MDM Data Analyst

Primary Focus: Execute, Maintain & Support Master Data Operations

The MDM Data Analyst is responsible for the creation, maintenance, validation, and support of master data across enterprise systems. This role ensures master data is accurate, complete, and available to support business operations while partnering closely with the Data Governance Specialist to drive continuous improvement and adherence to governance standards.

Key Responsibilities

• Create, update, maintain, and retire master data records in accordance with established procedures and service level expectations.
• Serve as the primary point of contact for day-to-day master data requests, inquiries, and issue resolution.
• Review and validate master data transactions for accuracy, completeness, and compliance with established business rules.
• Analyze data issues and work with business stakeholders to resolve data discrepancies and operational challenges.
• Perform data cleansing, enrichment, and maintenance activities to support data quality objectives.
• Execute mass data updates, system data loads, and data migration activities.
• Monitor data queues and workflow requests to ensure timely processing and resolution.
• Partner with business users to understand master data requirements and provide guidance on data-related processes.
• Support new product introductions, acquisitions, system implementations, and business initiatives requiring master data setup or changes.
• Participate in testing, validation, and user acceptance activities related to master data processes and systems.
• Document procedures, process changes, and operational work instructions.
• Identify recurring data issues and escalate root cause trends to the Data Governance Specialist for long-term resolution.
• Support reporting, data analysis, and audit requests related to master data activities.

Success Measures

• Timely completion of master data requests and transactions.
• High levels of data accuracy, completeness, and consistency.
• Reduced backlog and faster turnaround times for data maintenance activities.
• Compliance with established data standards and business rules.
• Reduction in recurring data issues through effective issue identification and escalation.
• Strong customer satisfaction from business stakeholders.
• Successful support of business initiatives, system changes, and data migrations.

Preferred Competencies

• Master Data Management (MDM)
• Data Analysis and Validation
• SAP, STIBO, or ERP Data Management
• Data Quality Management
• Business Process Execution
• Root Cause Analysis
• Process Documentation
• Customer Service & Stakeholder Support
• Systems Testing and Data Migration Support
• Attention to Detail
• Continuous Improvement