Purpose
The MCR Operations Team is responsible for managing and coordinating NEP’s transmission requirements via satellite, fiber and IP. The candidate will join NEP’s staffing rotation, helping to deliver services effectively and efficiently. The MCR Operator position will require late nights, weekends and holidays, 40 hours per week, with the potential for overtime. This is a full time position. You must be bilingual (English/Spanish). We are looking for a driven, self-motivated individual. The ideal candidate is well organized and has the ability to remain calm and focused under pressure.
Essential Duties/Responsibilities
Routing various signals according to booking information following workflows and procedures
Managing daily workloads and responsibilities with other team members
Quality Control for video and audio transmissions
Troubleshooting technical issues and escalating to Engineer-in-Charge or providers
Booking and operating third party services, including space segment, fiber circuits, etc.
Handling client transmission requests via phone and email
Reporting and documenting technical issues
Operates all broadcast equipment and technology within assigned operating areas, including but not limited to organization and distribution of all server content used for recording and playback during control room productions.
Participates in special event coverage and projects as necessary
Position Requirements
2nd Language: Particularly Spanish
Ability to achieve minimal fault with work completed
Effective troubleshooting/problem solving skills
2 Years working in a broadcast environment
Familiarity with broadcast equipment, including routers, waveform monitors, receivers and VTR Decks
Familiarity with Satellite transmissions and RF delivery
Excellent Computer Skills
Excellent Communication Skills
Customer service skills
Preferred knowledge/experience
Familiarity with MCR/Transmission facility
HD knowledge
QC Experience
Postproduction environment
Working with new media, encoding and streaming technologies
| Location | Miami, FL |
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