Medical Admin Assist - Sharp Metro Maternal Fetal Medicine - Full-Time - Day Shift

Hours:

Shift Start Time:

7 AM

Shift End Time:

3:30 PM

AWS Hours Requirement:

8/40 - 8 Hour Shift

Additional Shift Information:

Weekend Requirements:

No Weekends

On-Call Required:

No

Hourly Pay Range (Minimum- Midpoint- Maximum):

$25.550 - $31.860 - $35.680

The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.

What You Will Do

Assists patients, staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to a designated patient population. Responsible for supporting daily operations within the clinic to ensure efficient and organized workflows. This role coordinates staff scheduling manages supply and equipment ordering across multiple sites and supports provider and patient flow. The clinic coordinator serves as a central point of communication and coordination for clinical and administrative functions.

Required Qualifications

• Other : Certification of completion of a Medical Assistant Program.
• 1 Year MA experience in related clinical area.
• AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association- REQUIRED

Preferred Qualifications

• Certified Medical Assistant (CMA) - California Certifying Board for Medical Assistants- PREFERRED

Essential Functions

• Clinical Skills

Demonstrates clinical knowledge and skill in assigned area and within scope of practice.

Coordinates and schedules all patient proceedures and surgeries. Ensures appropriate provider availability, facility coordination, and patient readiness

Assist providers with completion of disability paperwork and related patient forms in a timely and accurate manner. Ensures clear, professional, and timely communication with patients, providers, and interdisciplinary teams regarding care plans, scheduling and documentation needs.

Fully successful in performing/assisting with all tests and procedures in assigned department.

Administers medications safely and accurately per guidelines and written order. Ensures verification by licensed person and documentation of all medications administered including two (2) patient identifier verification. No medication errors.

Able to prepare patient for examination or procedure. Obtains complete and accurate consent for procedures/surgery. Prepares and labels biopsies in a thorough and accurate manner.

Accurately documents patient care per protocol.

Partners with physicians to continuously learn and expand clinical knowledge base.

Listens to patients, collects pertinent information, recognizes the urgency of the patient's problem and routes to physicians. Returns phone calls according to physician instruction. May schedule patient appointments.

In partnership with physician, may review pre-printed teaching materials or written instructions from the provider with the patient.

Uses universal precautions and demonstrates knowledge of infection control policies and procedures.

Provides assistance to other staff in resolving issues related to scheduling and telephone management. Acts as a positive role model and ensures appropriate service delivery.

Participates in clinical projects as directed by the physician or manager.

Completes department specific requirements as designated by leadership.

• Clinical Competencies

Successfully completes Clinical Competencies with a score of 90% or greater in each section = Great.

Successfully completes Clinical Competencies with a score of 90% or greater on all but one section. Passed on retesting = Good.

Unsuccessful in passing more than one section of Clinical Competency Testing and/or failed to pass testing on second attempt = Needs Improvement.

• Operational Duties

Maintains adequate inventory of office and clinical supplies; monitors usage and coordinates ordering to ensure uninterrupted clinic operations

Assists in coordinating resources and resolving operational issues that may impact patient care or clinic flow

Collaborates with leadership and staff to support efficient clinic workflow and daily operations

Support and complete quality initiatives per leadership.

Completes Quality Assurance (QA) assignments and ensures overall department compliance with requirements.

• Department Efficiency and Effectiveness

Organizes and completes daily requirements and responsibilities.

Ensures prompt and efficient return of messages according to established policy. Troubleshoots and resolves problem calls.

Monitors patient flow, physician schedules and completes daily tasks to ensure quality and meet service standards following policy and procedures. Completes work within assigned hours.

Responds to changing circumstances and prioritize patient needs.

Responds to urgent and emergent situations in a calm and capable manner. Utilizes good judgment and problem solving ability.

Ensures readiness of reports and information to maximize patient visit.

Maintains appropriate supply levels. Cost conscious in usage.

Participates in and prepares for site inspections and inventories.

Completes department inventories per guidelines.

Enters authorizations and schedules surgeries and procedures in a timely and accurate manner.

Assists in other departments as assigned to meet staffing needs and travels to other sites as business needs arise.

• Technical Skills

Demonstrates knowledge of equipment and Information Systems applications.

Documents patient care events in a thorough and accurate manner. Manages and completes AEHR tasks per prescribed timelines.

Support and knowledge of new applications and policies: AEHR, Abbreviations, etc.

Knowledge of insurance, utilization review, scheduling requirements and support of front desk responsibilities.

Operate and maintains department equipment. Reports issues to leadership.

Knowledge, Skills, and Abilities

• Demonstrated proficiency in clinical skill and office procedures.
• Medication administration proficiency.
• Demonstrate typing skills proficiency by: Using a keyboard, required to type proficiently and accurately; Have the ability to type a minimum of 30 words per minute with 0-2 errors; Have the ability to proof work.
• Ability to provide cross coverage and travel between various locations such as the hospital(s) and clinics throughout San Diego, North County, South County, etc. as needed.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class