Medical Assistant Apprentice

Job Description:

A Medical Assistant Apprentice is responsible for learning the Medical Assistant trade at Intermountain Healthcare while attending a Medical Assistant Program.

REQUIRED TO BE CONSIDERED FOR APPRENTICE PROGRAM:

Please review ALL of the information listed below before applying, including the FAQ's section below.

• Submitting a resume is REQUIRED for this position.
• Please "opt-in" for texting when prompted during the application process. This is also required for communication purposes.
• Please monitor your text and email for important information. If selected to move forward in the process Talent Acquisition will reach out for the screening process.

Shift Details: 36 hours/week, Full Time. This position will require in-person classroom training as well as working in various clinics for the clinical rotations portion of the program. It is very important you posess solid computer skills and ability to work within an electronic charting program.

Unit/Location: St. George Regional Hospital - Foremaster Building

Medical Assistant Apprentice Program Details and FAQ's:

• The pay is a flat rate and will be $18.40/hour during the Apprentice Program. This cannot be negotiated for a higher rate as it is a fixed rate for this training program.
• The program will begin on January 4, 2027.
• This Medical Assistant Program is 21 weeks long. After the program is completed, we will assist you in finding full-time placement as a Medical Assistant within one of our Intermountain Clinics.
• You will be required to sign a 1-year agreement if you are selected for this position. If you leave the program or prior to the 1-year mark post program completion, you will be required to pay back the cost of the program, which is $3,325.
• This is a Full-Time position, 36 hours per week. Typically, the hours will be Monday- Friday 8:00am-5:00pm. Your schedule may vary depending on the clinics you rotate to for your clinical hours. *Schedule may also include some shifts in the InstaCare clinics during the evenings and/or weekends.
• Selected Candidates will be in the classroom 2-3 days per week, and in clinicals for 2-3 days per week.
• Attendance is essential throughout this 21-week program. MA Apprentices are expected to limit time off to no more than 2 consecutive days, with a maximum total of 5 days off during the 21-week program. The program will begin January 4, 2027 and end April 30, 2027. If you have a planned vacation or absence that exceeds these limits, consider applying to a future cohort.
• Once you graduate from the program and are offered a full-time MA position, you will be offered $20.07/hour.
• This position requires a High School Diploma or GED. Please have a copy ready to provide to us if you are selected.
• This is a highly competitive position and only 10 people are selected per cohort! So, if you aren't selected this time, keep watching for future opportunities!

Position Details:

The Medical Assistant Apprentice is responsible for always having clear lines of communication with their supervising team at IMH. The MA Apprentice will observe patient-oriented procedures under the direction and supervision of Tier II or Tier III Medical Assistant, Practice Manager, clinician, RN, or LPN throughout the different divisions at Intermountain Healthcare. The MA Apprentice will have the opportunity to practice with direct supervision the patient-oriented procedures and will have the opportunity to review with the Mentor all areas of skills assessment improvement opportunities. It is anticipated as an Apprentice there may be challenges with implementation of skills learned in the Medical Assistant Program, the Apprentice is expected to provide feedback to their Mentor on areas they may be struggling with so the Mentor can work with the Apprentice to provide additional coaching or scenarios that allow for practice of skills. As a Medical Assistant Apprentice, they will be responsible for a wide variety of clinical and administrative tasks under the direction and guidance of experienced professionals. This allows you to hone your skills under 'safety net' conditions so you will be fully prepared to enter the workforce as a competent, skilled professional.

The MA Apprentice will be expected to be engaged on any guidance given and to follow the Code of Conduct. The guiding principles and values at IMH will be expected to be always followed.

• Possesses aptitude for the Medical Assistant trade.
• Essential read-only use and navigation of the electronic medical records.
• Responsible for quality and continuous improvement within the job scope throughout all rotations.
• Consistently exhibits behavior and communication skills that demonstrate IMH's commitment to superior customer service, including quality, care, and concern with internal and external customers.
• Observes vital signs and other pertinent patient information while shadowing their Mentor.
• Responsible for all actions/responsibilities as described in company-controlled documentation for this position.
• Contributes to and supports the corporation's quality initiatives by adopting and communicating the corporation's quality improvement efforts.
• Uses, protects, and discloses HCP patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
• Observes/view various procedures such as ear lavage, ECG, spirometry, injections, peak flows, pulse oximetry, breathing treatments, suture removals, wound dressings, vision/hearing tests, urine pregnancy tests, urine dips, blood glucose testing, and blood hemoglobin (hemocue) testing.
• Assists clinicians with procedures that vary in levels of complexity
• Shadows mentee on patient lab, radiology, and other procedure/testing preparations
• Observes in visit closure with patient and clinicians for next steps for lab, x-ray, referrals, DME, etc.
• Inquires and is open-minded to learning the Medical Assistant trade throughout the organization.
• Observes the handling and delivery of patient service recovery methods.
• Participates regularly in skills aptitude training and evaluations. Participates regularly in site staff and department meetings, huddles, etc.
• Maintains and cleans exam/treatment areas, specimen processing areas, and medical equipment with the support of the mentee
• Stocks exam rooms, treatment/procedure rooms, specimen processing areas, and nursing stations with the support of the mentee.
• Participates in Quality Improvement projects.
• Escalate potential emergency situations to the appropriate level.

Minimum Qualifications

• High School Diploma or GED

Location:

Intermountain Health St George Regional Hospital

Work City:

St George

Work State:

Utah

Scheduled Weekly Hours:

36

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.40 - $18.40

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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All positions subject to close without notice.