Medical Assistant (Bilingual Spanish) – Front & Back Office-Dr K

Raincross Medical Group is seeking a Bilingual Spanish Medical Assistant to join Dr. Kunaseelan's department. The ideal candidate will be experienced in both front and back office operations and committed to providing excellent patient care.

Responsibilities

• Welcome and assist patients in a courteous, professional, and culturally sensitive manner
• Communicate effectively with patients in both English and Spanish
• Schedule appointments, confirm visits, and manage patient check-in and check-out activities
• Verify and update patient information, insurance details, and contact records
• Answer multi-line phones, respond to inquiries, and route messages appropriately
• Assist with collecting co-pays, processing forms, and maintaining accurate front office records
• Prepare patients for examinations and assist providers as needed during clinical procedures
• Take vital signs, record patient histories, and document information in the electronic medical record
• Support clinical workflow by preparing exam rooms, stocking supplies, and maintaining cleanliness and organization
• Follow established protocols for patient privacy, safety, infection control, and confidentiality
• Coordinate referrals, lab requests, and other administrative or clinical tasks as assigned
• Collaborate with providers and team members to ensure efficient daily operations

Qualifications

• Fluency in English and Spanish, with strong verbal and written communication skills
• Previous experience in a medical office, clinic, or healthcare environment preferred
• Knowledge of both front office and back office medical assistant duties preferred
• Familiarity with scheduling systems, electronic medical records, and basic office technology
• Ability to maintain professionalism, accuracy, and discretion when handling sensitive information
• Strong interpersonal skills and the ability to provide excellent patient service
• Ability to organize tasks, manage time effectively, and adapt to changing priorities
• Completion of a Medical Assistant program or equivalent training preferred
• Current CPR certification or willingness to obtain may be required

Preferred Skills

• Experience working in a bilingual patient care setting
• Knowledge of medical terminology, basic clinical procedures, and office workflows
• Strong attention to detail and follow-through
• Ability to work collaboratively in a team-oriented environment

What We Offer

• Opportunity to support patients and providers in a meaningful healthcare role
• A collaborative and supportive work environment
• Opportunities to build experience in both administrative and clinical functions
• Competitive compensation and benefits, based on experience and qualifications

Equal Opportunity Employer
We are committed to creating an inclusive and welcoming workplace. Employment decisions are made based on qualifications, experience, and business needs, without regard to any protected characteristic.