Medical Assistant

Job Title: Medical Assistant

Job Description

The Medical Assistant provides compassionate, efficient support to patients and clinical staff in a busy outpatient clinic. This role focuses on patient follow-up, accurate data entry, and coordination of clinical activities such as lab ordering, scheduling, and communication of results. The Medical Assistant serves as a key point of contact for patients, ensuring they receive timely information and a positive experience during every interaction.

Responsibilities

• Perform patient follow-ups, including calling patients, documenting outcomes, and updating records to ensure continuity of care.
• Enter patient updates and clinical information accurately into the electronic medical record (EMR), specifically using Athena.
• Answer inbound phone calls in a professional and courteous manner, triage inquiries, and route calls to appropriate clinical or administrative staff.
• Schedule patient appointments and follow-up visits, ensuring accurate and efficient appointment scheduling within the EMR.
• Order laboratory tests as directed by providers, verify orders, and ensure proper documentation in the patient record.
• Relay lab results to patients and clinical staff in accordance with established protocols and documentation requirements.
• Provide clinical support to providers and nurses, including basic patient care tasks within the scope of a medical assistant.
• Maintain up-to-date and accurate electronic health records, ensuring compliance with clinic standards and healthcare regulations.
• Use medical terminology correctly when documenting, communicating with patients, and coordinating with clinical teams.
• Assist with front desk and customer service duties as needed, including greeting patients, verifying information, and supporting insurance-related processes.
• Collaborate with healthcare team members to support a high-quality patient experience and smooth clinic operations.
• Follow clinic policies and procedures to ensure patient safety, confidentiality, and a professional care environment.

Essential Skills

• At least 1 year of experience in medical assisting or a closely related clinical support role.
• Medical assisting diploma or certification, or 1+ years of medical assistant experience (preferred but not strictly required).
• High school diploma.
• Hands-on experience working in a medical or healthcare setting, providing direct patient care or clinical support.
• Proficiency with electronic medical records (EMR), specifically Athena.
• Strong understanding and use of medical terminology in a clinical environment.
• Experience with electronic health records and medical record documentation.
• Ability to schedule appointments and follow-ups accurately and efficiently.
• Skill in ordering labs and documenting orders and results within the EMR.
• Experience answering and managing inbound phone calls in a healthcare or customer service environment.
• Customer service skills with a focus on patient care and communication.
• Basic knowledge of insurance-related processes in a medical office setting.
• Ability to work onsite in a clinic environment Monday through Friday, 8:00 a.m. to 5:00 p.m.

Additional Skills & Qualifications

• Certification as a Registered Medical Assistant (RMA) or similar credential is a plus.
• Basic Life Support (BLS) certification is preferred.
• Experience in front desk operations within a medical clinic is beneficial.
• Experience in healthcare or medical office customer service is advantageous.
• Familiarity with appointment scheduling systems and EMR workflows.
• Strong interpersonal skills and the ability to communicate clearly with patients and clinical staff.
• Attention to detail and accuracy in data entry and documentation.
• Ability to work both independently and collaboratively in a fast-paced clinical setting.

Work Environment

This role is based onsite at a clinic and involves working closely with providers, nurses, and administrative staff in a patient-focused environment. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., providing a consistent daytime workweek. The clinic uses electronic medical records, including Athena, and relies on phones and computer-based systems for appointment scheduling, lab ordering, and patient communication. The environment is professional and fast-paced, with frequent patient interaction and a strong emphasis on teamwork and high-quality care. Employees enjoy a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k) plan, and holiday pay for six paid holidays. Upon transition to a permanent role, team members receive nine paid holidays and 15 days of paid time off (PTO). Performance-based pay raises are available, and employees may earn PTO tokens-each worth one hour of PTO-for standout actions, which can be used at any time and accumulated without limit. The clinic regularly hosts employee dinners, lunches, and parties, fostering a supportive and celebratory culture that recognizes and appreciates staff contributions.

Job Type & Location

This is a Contract to Hire position based out of Bradenton, FL.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Bradenton,FL.

Application Deadline

This position is anticipated to close on Sep 9, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.