Medical Assistant

• Interviews patients, measures vital signs, and other pertinent information as required by the department.
•  Record information is a patient's chart.
•  Reviews medication with patients and charts all allergies, surgeries, family history, past medical history and social history of the patient.
• Assist with providing educational information and after care instructions during or after visit.
• Gather appropriate documents or signatures necessary to assist the provider in treatment decisions.
• Gather incoming records and make sure that it is recorded in the patient chart at time of the visit.
• Knowledge of basic office equipment (phone, fax, scanner copy machine)
• Relays clinical instructions /orders to the pharmacy via computer, phone or fax.
• Ensures the exam rooms are clean, stocked, and appropriately set up each day prior to patient visits.
• Contributes to team effort by accomplishing related results as needed.
• Must be able to exercise diplomacy and tact to provide excellent customer service for patients. Practice confidentiality and privacy protocols in accordance with clinic policies and HIPAA requirements.
• Able to use customer service principles and techniques to deal with patients calmly.
• Must be able to multitask and handle other duties that may be assigned.
• Relay messages to physicians and return phone calls to patients.
• The employee must communicate professionally, respectfully, and effectively with patients, visitors, clinicians, coworkers, and vendors, including in busy, demanding, or stressful circumstances. 
• The employee must maintain professional composure and consistently perform assigned duties throughout the scheduled work period; manage routine workplace stressors and feedback without disrupting patient care, patient-facing operations, or coworkers’ work; and use established de-escalation and escalation procedures when appropriate.
• The employee must exercise sound judgment; maintain appropriate workplace boundaries; receive and respond to routine feedback and direction; protect confidential patient and business information; and address patient or workplace concerns through established supervisory and safety procedures. These functions are essential to the position.
• Other duties assigned.

Must be willing to travel to other locations 

Detail-oriented 

Willingness to cross-train on all other clinical responsibilities including but not limited to MA/Fluoro tasks. 

Experience using EClinicalWorks or other EMR (Electronic Medical Record) systems preferred 

1-year clinical experience preferred 

Bachelor's Degree preferred, or equivalent combination of education, training, and experience