Medical Assistant

About the Opportunity

Key Responsibilities

Clinical Duties

• Escort and prepare patients for examinations and procedures.
• Document patient information, medications, vital signs, and chief complaints within the electronic medical record (EMR) system.
• Perform routine patient screening and measurement procedures, including:
  • Height and weight
  • Blood pressure
  • Pulse
  • Temperature
• Assist physicians during examinations and special procedures.
• Prepare examination rooms, equipment, and supplies for patient visits and treatments.
• Collect blood and other laboratory specimens as directed.
• Perform routine laboratory testing and specimen processing.
• Enter proposed orders into the EMR for provider review and approval.
• Obtain diagnostic results and medical records from outside laboratories, imaging centers, and physician offices.
• Educate patients regarding treatment plans, medications, physician instructions, and follow-up care.

Administrative & Operational Duties

• Maintain accurate patient records and documentation.
• Answer phones and assist with appointment scheduling and patient inquiries.
• Create and manage telephone encounters related to patient concerns and requests.
• Coordinate communications with medical providers and staff regarding patient needs.
• Maintain examination room cleanliness and readiness.
• Monitor and replenish medical and office supplies as needed.
• Assist with administrative functions and office operations when required.

Compliance & Quality Standards

• Adhere to all HIPAA, OSHA, and organizational policies and procedures.
• Clean, sterilize, and maintain medical instruments and equipment according to established protocols.
• Dispose of contaminated materials safely and appropriately.
• Follow established patient flow and visit completion processes to support efficient clinic operations and quality patient care.

Qualifications

Required

• High School Diploma or GED.
• Graduate of an accredited Medical Assistant program.
• Experience using Electronic Medical Records (EMR) systems.
• Strong computer proficiency.
• Ability to perform both clinical and administrative responsibilities effectively.

Preferred

• Previous experience in a medical office, clinic, or ambulatory healthcare setting.
• Experience with laboratory specimen collection and processing.
• Familiarity with patient scheduling, insurance verification, and medical record management.

Desired Skills & Attributes

• Motivated and proactive
• Organized with strong time-management skills
• Detail-oriented and accurate
• Dependable and reliable
• Team-oriented and collaborative
• Compassionate and patient-focused
• Professional in appearance and communication
• Self-directed and able to work independently
• Comfortable multitasking in a demanding environment
• Capable of maintaining composure under pressure