Medical Assistant

Overview

At WakeMed, our mission is to improve the health and well-being of our community-and we do it by delivering outstanding, compassionate care.

Bring your urgent care experience to a fast-paced team dedicated to delivering exceptional patient-centered care.

The Medical Assistant at MyCare 365 works collaboratively with providers and healthcare professionals to deliver high-quality care to patients in an ambulatory and urgent care setting. This role is ideal for an experienced Medical Assistant who thrives in a fast-moving environment, can effectively prioritize patient needs, and is passionate about creating a positive patient experience.

What You'll Do:

• Provide direct patient care under the delegation and supervision of a provider.
• Support patient flow by efficiently rooming patients, obtaining vital signs, documenting medical histories, and preparing patients for examination and treatment.
• Assist with clinical procedures, specimen collection, point-of-care testing, and other urgent care-related responsibilities.
• Recognize and respond appropriately to the needs of patients presenting with a wide range of acute illnesses and injuries.
• Collaborate closely with providers, nurses, and other team members to ensure safe, timely, and compassionate care.
• Maintain accurate documentation and support quality, safety, and service excellence initiatives.

What We're Looking For:

• Previous experience working as a Medical Assistant in an urgent care, walk-in clinic, or other fast-paced ambulatory care environment strongly preferred.
• Ability to multitask, adapt quickly, and remain composed while caring for patients with varying levels of acuity.
• Strong communication, customer service, and teamwork skills.
• Commitment to delivering care that reflects the Wake Way to Excellence through compassion, respect, and accountability.

This is a great opportunity for a Medical Assistant who enjoys the variety and pace of urgent care while making a meaningful impact on the health and well-being of the Chapel Hill community.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Not Applicable

Education

High School Diploma or Equivalent Required

Experience

1 Year Clinical - Medical Assistant Required - OR

Required - Completion of an approved Medical Assistant Program

• American Academy of Medical Assistants,
• American Medical Technologists,
• American Registry of Medical Assistants and the
• National Center for Competency Testing