Job Description The Clinical Research Medical Assistant (CRMA) functions in a support role in the department with study supervision and training. The CRMA supports, facilitates and coordinates the daily clinical trial activities and plays a critical role in the conduct of the study. The CRMA is responsible for ensuring efficient flow of clinical trial participants through the department, by assisting with document management, protocol related clinical assessments, laboratory functions, and assisting in tasks related to the operations of the research clinic.
Responsibilities- Assist Principal Investigators, physicians and/or nurses with special procedures and examinations within competency requirements.
- Plan, provide, and document professional medical assistant care for participants in accordance with study protocols, flow sheets, Good Clinical Practice, Standard Operating Procedures (SOP's), scope of practice and other state and local regulations as applicable.
- Ensure data collected for completed procedures is recorded on appropriate forms and participant research records.
- Prepare for and maintain patient flow in the research clinic.
- Room clinical trial participants and measure vital signs, to include heigh and weight. Operates EKG to administer testing as needed.
- Perform phlebotomy duties and sample collection, lab processing, handling, and shipping as outlined in study protocols.
- Maintain orderliness and cleanliness of examination rooms; stock assigned areas and monitor levels of supplies.
- Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and contacting vendors for equipment repairs.
- Check and complete required logs an equipment such as refrigerator temperature logs, eyewash logs, and other required compliance checks as assigned.
- Coordinating with study coordinators to assure tasks and schedules are aligned
- Assist in answering incoming calls, scheduling clinical trial participant visits, and checking patients in and out.
- Complete special projects and miscellaneous assignments as required
QualificationsKNOWLEDGE AND SKILLS: Excellent computer skills (Microsoft Outlook, Excel, EMR and scheduling systems) required. Strong verbal and social skills to facilitate working respectfully with clinical trial patients, physicians, visitors, co-workers, and drug reps in person or by telephone. Ability and willingness to travel to other physician offices as requested or needed.
EDUCATION: High School Diploma/GED Required
Graduate of an Accredited Medical Assistant Program
YEARS OF EXPERIENCE: 2-5 Years Experience as a Medical Assistant or other relevant healthcare experience preferred.
REQUIRED SKILLS AND KNOWLEDGE: Photocopier, fax equipment, software and database skills, all medical equipment appropriate to research and strong organizational and communication skills.
MA Certification and Basic Life Support (BLS) required