Medical Assistant Job Description
Position Details
Job Title: Medical Assistant
Job Title Description: Medical Assistant
Job Type: Staff
FLSA Type: Non-Exempt, Hourly
DOT Code: 43-6013.00
Job Family: Practice Operations
Reports To: Practice Manager
Interfaces With: Patients, Physicians, Co-workers at all OGGI locations, outside vendors/clients.
Work Location: Olentangy Office, Dublin Office, Gahanna Office, Westerville Office, Pickerington Office
Job Overview: Assists patients in a timely, courteous, and professional manner. Will provide accurate information, and schedule appointments, (or physician) orders.
Key Responsibilities
Core Responsibilities
- Room patients in clinic. Rooming patients include (but not limited to) taking vitals, reviewing health history, medication reconciliation, and reason for visit as well as cleaning rooms between patients
- Facilitate capsule endoscopy visits (i.e., Pillcam, Capsocam, etc.)
- Daily reviews and has working knowledge of physician’s schedules.
- Practice appropriate charting methods.
- Travel between offices is required.
Additional Responsibilities
- Assist (PSS and front desk) with various office duties including but not limited to letters, portal messages, etc. at the direction of the Practice Manager.
- Receptionist duties and will back up receptionist when needed at the direction of the Practice Manager.
- Attend all office meetings and in services as required.
- Stocking rooms
- Occasionally assisting with sample medication process
- Maintaining confidentially of patient, personal and financial information by utilizing HIPAA guidelines and regulations.
- Any other tasks as requested by the physician, executive director, human resource manager, and/or the Practice Manager.
- Willingness to learn new tasks, be cross-trained within the office, and be flexible with work load to help office flow.
- Flexibility in working hours willing to work occasional overtime.
Knowledge, Skills, and Abilities
- Knowledge of medical terminology.
- Knowledge of HIPAA regulations.
- Ability to organize work material and/or charts to ensure accuracy of patient records.
- Ability to relate to all levels of patients, staff members as well as external providers and/or agencies.
- Follows the personal appearance policy and maintains professionalism.
- Knowledge of office procedures and methods including telephone communications, office systems, and record keeping
- Knowledge of business communication, including style and format of letters, memoranda, minutes, and reports
- Skill to use a personal computer and various software packages
- Ability to establish priorities, work independently, and proceed with objectives with little supervision
- Ability to handle and resolve recurring problems
- Fluent in English.
Required Qualifications
- Must have high school diploma or equivalent.
Preferred Qualifications
- Prefer 2 years’ experience working in a medical environment.(office, clinical, or hospital)
Physical Requirements
- Applies the principles of body mechanics in lifting or moving people, or equipment (occasional).
- Must be able to independently lift 25 pounds (occasional).
- Physical ability to retrieve and file records in a tall file cabinet. (Frequent)
- Must be able to sit (frequent), stand (frequent), walk (frequent), stoop (frequent), bend over (frequent), and type on keyboard (frequent).
- Ability to communicate in person (frequent).
Work Environment
- Medical office requiring contact with adult patients.
- Office workstation environment with numerous employees.
- Follow company policy as it relates to social media and personal cell phone usage.