Medical Assistant

About The Role

We are seeking a dedicated Medical Assistant with approximately 3 years of experience to join our Medical Assistant department in an hourly, full-time capacity. In this role, you will work closely with physicians, nurses, and other clinical staff to provide high-quality patient care and support efficient daily operations. You will be responsible for a blend of clinical and administrative tasks, helping to ensure that each patient visit is well-coordinated, accurate, and compassionate. This position is ideal for someone who is detail-oriented, comfortable in a fast-paced medical environment, and committed to maintaining high standards of patient service and clinical excellence.

What You'll Do

• Greet and prepare patients for examinations, ensuring comfort and verifying personal and medical information.
• Obtain and document vital signs, medical histories, and chief complaints accurately in the electronic medical record (EMR).
• Assist providers with examinations, minor procedures, and treatments, following established clinical protocols.
• Administer medications and injections as directed by licensed providers and in accordance with practice policies and regulations.
• Collect, label, and process laboratory specimens, including blood draws, urine samples, and swabs, ensuring proper handling and documentation.
• Perform basic clinical tests such as EKGs, vision screenings, and point-of-care testing, and accurately record results.
• Prepare and maintain examination rooms, ensuring they are clean, organized, and fully stocked with necessary supplies.
• Schedule patient appointments, follow-up visits, and referrals, coordinating with other departments and external providers as needed.
• Manage patient flow to minimize wait times while maintaining a high standard of care and communication.
• Update and maintain accurate patient records in the EMR, including charting clinical information and documenting patient interactions.
• Provide patients with instructions regarding medications, procedures, and follow-up care as directed by the provider.
• Support front-office duties as needed, such as answering phones, verifying insurance, and collecting co-pays and required forms.
• Follow infection control and safety protocols to maintain a clean, safe clinical environment for patients and staff.
• Handle medical equipment properly, including routine cleaning, calibration checks, and reporting any malfunctions.
• Participate in quality improvement initiatives, staff meetings, and ongoing training to support best practices and regulatory compliance.

Qualifications

• 3+ years of experience working as a Medical Assistant or in a similar clinical support role in a healthcare setting.
• High school diploma or equivalent; completion of an accredited Medical Assistant program strongly preferred.
• Current Medical Assistant certification/registration (e.g., CMA, RMA, CCMA, or equivalent) as required by state or employer standards.
• Proficiency in English, with strong verbal and written communication skills for interacting with patients, families, and clinical staff.
• Experience using electronic medical record (EMR) systems to document patient information and manage clinical workflows.
• Solid understanding of basic clinical procedures, vital signs, medical terminology, and common outpatient workflows.
• Ability to perform phlebotomy, administer injections, and conduct routine diagnostic tests in accordance with training and protocols.
• Strong attention to detail and accuracy in documentation, specimen handling, and medication administration.
• Demonstrated ability to prioritize tasks, manage time effectively, and work in a fast-paced clinical environment.
• Professional, patient-centered demeanor with the ability to maintain composure, empathy, and confidentiality at all times.
• Knowledge of standard infection control, OSHA, and HIPAA regulations and willingness to follow all safety and privacy protocols.
• Basic computer skills, including familiarity with email, scheduling software, and standard office applications.
• Ability to work a full-time hourly schedule, which may include occasional extended hours based on clinic needs.
• Capacity to stand, walk, and move between exam rooms for extended periods, and to lift or move equipment and supplies as needed within reasonable limits.