POSITION GOAL
Assist with patient care activities as instructed; provide both clinical and administrative support for the clinic and physician staff as needed.
POSITION RESPONSIBILITIES
- Float between various departments and sites to provide support where needed.
- Adapt quickly to the differing protocols and workflows in each department.
- Accurately collect and enter patient health history.
- Take vitals upon check-in.
- Familiarity with what the physician requires for a productive clinic.
- Review and maintain charts to ensure completeness/EMR guidelines w/reviewing clinicals.
- Escort patients from waiting area to triage area, ranging from those patients with full mobility to limited mobility.
- Monitoring schedules and patient flow during clinic to ensure maximum efficiency/organization.
- Accurately enter test and procedures as ordered by provider.
- Ensure all tests ordered are performed accurately and in a timely manner.
- Accurately document patient information in EMR chart per physician direction.
- Remove staples, sutures, and assist with minor surgical procedures as needed.
- Assist with placement, removal, and instruction of DME devices such as splints, casting, immobilizers, braces, and bandages.
- Clean and sterilize equipment using approved techniques.
- Clean and stock exam rooms and change sheets on exam tables after each patient.
- Communication restrictions and instructions to patients.
- Communication with outside facilities for scheduling tests or surgery to include having any necessary orders, pre-cert, or referral information ready.
- Completion of insurance, disability, and FMLA forms in a timely manner.
- Assist in administrative duties as required, to include but not limited to: collection of past due balances when scheduling surgery, check in/check out; scheduling appointments, procedures, and pre-cert procedures, insurance verification, data entry, posting charges, and assisting secretaries.
POSITION REQUIREMENTS
Experience:
Required:
- One (1) year as relevant healthcare experience.
Education:
Required:
- High School Diploma or equivalent.
Preferred:
- Certified Medical Assistant (CMA).
Special Qualifications:
Required:
- Valid Driver's License, satisfactory motor vehicle report (MVR) and proof of insurance required for position on-boarding.
- Annual MVR may be required per policy and procedure; background reports may be ran as needed throughout the course of employment.
- Must be able to work independently and have working knowledge of HIPAA requirements. Knowledge of the health care field/medical specialty.
- Must maintain BLS certification.
- This position may require irregular work hours.
The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical, Hughston Orthopaedics Trauma, Hughston Orthopaedics Southeast and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.