Medical Assistant

JOB SUMMARY

The Medical Assistant is a field-based member of the operations team who supports the

facilitation of in-person and remote evaluations throughout California. The Medical

Assistant helps ensure the day of evaluation is organized, professional, efficient, and

ready for the evaluating physician and examinee.

This position is primarily focused on examination-day and physician support, including

preparing for the evaluation, assisting with the flow of the workday, obtaining routine

measurements and vital signs as directed by the physician and within applicable scope,

managing examination documents, materials, equipment, and communicating

operational needs. The Medical Assistant does not independently diagnose, treat,

determine causation, make impairment or disability determinations, or provide opinions

regarding the outcome of an evaluation.

This is a part-time role.

Mission, Culture & Values

At Dane Street, we believe exceptional employee experiences create exceptional client experiences. Our culture is built on collaboration, continuous improvement, accountability, and care.

We care for our customers, we care for our employees, and we care for one another. Every team member plays an important role in creating an environment where people feel respected, supported, empowered to grow, and inspired to do meaningful work.

What You'll Do

Field Operations & Exam Logistics

• Travel to assigned examination locations, arriving with sufficient lead time to prepare rooms, equipment, forms, records, and required materials.
• Maintain, transport, inventory, and appropriately store examination equipment and operational supplies.
• Complete required travel, mileage, expense, examination, and operational documentation accurately and within established timelines.
• Identify and promptly communicate operational, scheduling, equipment, safety, location, or examinee concerns to relevant stakeholders.

Clinical Support & Patient Care

• Support evaluating physicians during scheduled evaluations to maintain an efficient examination-day workflow.
• Greet examinees professionally, verify identity and required information, and provide general logistical instructions regarding the process.
• Obtain and document routine measurements (height, weight, vital signs) and assist physicians with range-of-motion measurements and positioning as requested.
• Serve as a professional chaperone when requested or required.

Medical-Legal Compliance & Neutrality

• Maintain strict neutrality and professional boundaries throughout the medical-legal evaluation process; do not advocate for the examinee, employer, carrier, or any other party.
• Maintain accurate, timely, and organized documentation of information obtained during the evaluation as directed by the physician and company procedures.
• Protect confidential and protected health information (PHI) in full compliance with applicable privacy, security, and company requirements.

Adaptability & Relationship Management

• Maintain a professional relationship with evaluating physicians, examinees, examination-site personnel, attorneys, claims professionals, and internal team members.
• Adapt seamlessly to different physicians, medical specialties, examination locations, schedules, and patient needs while maintaining consistent service standards.
• Perform other duties related to examination support and field operations as assigned.

Other duties

What Makes This Role Successful: Success in this role depends on an unwavering commitment to strict neutrality and medical-legal compliance, combined with exceptional logistical reliability and professional boundaries. It requires an adaptable, proactive mindset to seamlessly support diverse physicians across varying clinical environments while maintaining meticulous documentation standards.

What Your First 90 Days May Look Like:

• Days 1-30: Focus on mastering core medical-legal compliance standards, learning equipment/supplies protocols, and shadowing experienced chaperones to establish reliable travel, intake, and basic clinical support routines.
• Days 31-60: Independently manage full examination days across varied locations and specialties, ensuring precise measurement gathering, pristine documentation, and smooth physician workflow support.
• Days 61-90: Operate with complete autonomy in the field, proactively troubleshooting venue and scheduling logistics while consistently upholding strict neutrality and seamless stakeholder communication.