The Staff Pad is proud to partner with a reputable
health center in Pomona, CA committed to providing access to high-quality
healthcare while empowering patients, employees, and community partners to
improve their well-being and strengthen the health of the communities they
serve.
We are looking to hire a dependable Medical
Assistant for their Primary Care department to support high-quality patient
care by delivering excellent customer service and collaborating with the care
team.
This role performs essential administrative and
clinical duties to ensure efficient, smooth clinical operations.
Schedule: Full-Time | 1.0 FTE
What You’ll Do
Key Responsibilities
- Welcome
patients warmly and provide care with dignity, kindness, and
compassion
- Deliver
exceptional customer service to enhance the patient experience
- Coordinate
access and completion of preventive care (HEDIS) for each scheduled
patient using the i2i Huddle List
- Identify
care gaps and initiate next steps for standing order items
- Coordinate
with medical providers on additional items requiring provider orders
- Collect
and document patient vitals, medical history, and chief complaints
accurately in the medical record
- Administer
immunizations, draw blood, and perform hematocrit and basic tests per
clinician request or standing orders; review and update immunization
records according to protocol
- Assist
medical providers with exams, procedures, room setup, and in-room
support
- Verify
and update pharmacy information at each visit and update records
accordingly
- Perform
and document vision and hearing screenings as needed
- Provide
visit summaries, coordinate next steps, and schedule recommended follow-up
appointments
- Record
all information in patient medical records per protocol
- Maintain
clean, well-stocked exam rooms in accordance with OSHA guidelines
- Maintain
assigned program logs as assigned by Supervisor and/or Clinic
Manager
- Ensure
compliance with Medical Assistant protocols
- Follow
up on appointment no-shows as directed
- Participate
actively in assigned care team meetings
- Maintain
HIPAA compliance and strict patient confidentiality
- Promote
smooth patient flow through effective communication, timely handoffs, and
collaboration with the care team
- Perform
other duties as assigned
What We Are Looking For
Qualifications, Skills and Attributes
- Medical
Assistant certification and current CPR certification
- Excellent
customer service and professional phone communication skills
- Strong
computer, keyboarding, Windows, and data entry skills
- Bilingual
English/Spanish preferred
- Ability
to work effectively with diverse populations
What You Can Expect
Work Environment
- Active
clinical environment requiring standing, sitting, walking, bending,
lifting, reaching, and other physical activity
- Regular
patient interaction requiring clear communication and professional
support
- Documentation
of patient notes, treatment plans, records, and reports
- Collaborative
work in a shared office and patient-care setting
Compensation and Benefits:
- Competitive
Pay
- Medical,
Dental and Vision Insurance
- Holiday
Vacation and Sick Leave
- Employee
Assistance Program
- Life
Insurance (Basic + Voluntary)
- Tuition
Reimbursement
- 403(b)
Retirement plan with 6% match
If you’re a dedicated Medical Assistant seeking a
rewarding opportunity to grow your skills and contribute to a supportive
healthcare team, we encourage you to apply and take the next step in your
career.