The Staff Pad is proud to partner with a reputable health center in Pomona, CA committed to providing access to high-quality healthcare while empowering patients, employees, and community partners to improve their well-being and strengthen the health of the communities they serve.
We are looking to hire a dependable Medical Assistant for their Primary Care department to support high-quality patient care by delivering excellent customer service and collaborating with the care team.
This role performs essential administrative and clinical duties to ensure efficient, smooth clinical operations.
Schedule: Full-Time | 1.0 FTE
What You’ll Do
Key Responsibilities
- Welcome patients warmly and provide care with dignity, kindness, and compassion
- Deliver exceptional customer service to enhance the patient experience
- Coordinate access and completion of preventive care (HEDIS) for each scheduled patient using the i2i Huddle List
- Identify care gaps and initiate next steps for standing order items
- Coordinate with medical providers on additional items requiring provider orders
- Collect and document patient vitals, medical history, and chief complaints accurately in the medical record
- Administer immunizations, draw blood, and perform hematocrit and basic tests per clinician request or standing orders; review and update immunization records according to protocol
- Assist medical providers with exams, procedures, room setup, and in-room support
- Verify and update pharmacy information at each visit and update records accordingly
- Perform and document vision and hearing screenings as needed
- Provide visit summaries, coordinate next steps, and schedule recommended follow-up appointments
- Record all information in patient medical records per protocol
- Maintain clean, well-stocked exam rooms in accordance with OSHA guidelines
- Maintain assigned program logs as assigned by Supervisor and/or Clinic Manager
- Ensure compliance with Medical Assistant protocols
- Follow up on appointment no-shows as directed
- Participate actively in assigned care team meetings
- Maintain HIPAA compliance and strict patient confidentiality
- Promote smooth patient flow through effective communication, timely handoffs, and collaboration with the care team
- Perform other duties as assigned
What We Are Looking For
Qualifications, Skills and Attributes
- Medical Assistant certification and current CPR certification
- Excellent customer service and professional phone communication skills
- Strong computer, keyboarding, Windows, and data entry skills
- Bilingual English/Spanish preferred
- Ability to work effectively with diverse populations
What You Can Expect
Work Environment
- Active clinical environment requiring standing, sitting, walking, bending, lifting, reaching, and other physical activity
- Regular patient interaction requiring clear communication and professional support
- Documentation of patient notes, treatment plans, records, and reports
- Collaborative work in a shared office and patient-care setting
Compensation and Benefits:
- Competitive Pay
- Medical, Dental and Vision Insurance
- Holiday Vacation and Sick Leave
- Employee Assistance Program
- Life Insurance (Basic + Voluntary)
- Tuition Reimbursement
- 403(b) Retirement plan with 6% match
If you’re a dedicated Medical Assistant seeking a rewarding opportunity to grow your skills and contribute to a supportive healthcare team, we encourage you to apply and take the next step in your career.