Medical Assistant

Preferred start date: September - October 2026

GILBERT OFFICE: Monday THROUGH Thursday, 8:00 am - 6:00 pm, 40 hours per week.

Job Summary
We are seeking a dedicated and skilled Medical Administrative Assistant to join our team. In this vital role, you will serve as the first point of contact for patients and healthcare providers, ensuring smooth and efficient clinic operations. Your responsibilities will include managing patient intake, coordinating appointments, collecting payments, taking vitals, maintaining accurate medical records, and providing exceptional patient service.

The ideal candidate will possess a strong foundation in medical terminology, electronic health records, and outpatient clinic support. This paid position offers an exciting opportunity to contribute to high-quality patient care while developing your skills within a supportive team. We are dedicated to advancing our employees and are a continuously growing practice with a new location coming this summer.

Responsibilities

• Greet patients warmly and assist with check-in procedures, including collecting vital signs and updating patient information in Electronic Health Record (EHR) systems
• Schedule appointments efficiently, coordinate follow-up visits, and manage cancellations or rescheduling requests
• Prepare examination rooms and support clinical staff with basic procedures such as specimen collection and ketamine administration
• Maintain accurate medical records, update patient histories, and ensure compliance with privacy regulations
• Handle administrative tasks like verifying insurance details, processing billing information, and managing correspondence with patients and insurance companies

Skills

• Strong knowledge of medical terminology and medication administration protocols
• Proficiency in EHR systems and medical-surgical documentation practices
• Excellent patient service skills with the ability to communicate clearly and compassionately across diverse populations
• Ability to perform clinical tasks such as taking vital signs or assisting with intake procedures in inpatient or outpatient settings
• Basic life support (BLS) certification preferred to ensure readiness for emergency situations

Join our team to make a meaningful difference in patient care while advancing your career in a vibrant healthcare environment!

Phoenix Pointe Psychiatry takes an integrative, patient-centered approach to diagnosing and treating psychiatric disorders in adults and adolescents in across the Greater Phoenix Area (Tempe, Mesa, Gilbert, Chandler, Phoenix, Casa Grande, etc.). Psychiatric evaluations are available for children, teens, and adults in a comfortable, judgment-free, welcoming environment. The specialists take pride in getting to know each patient and understand how to best treat their mental, emotional, or behavioral health concerns. Phoenix Pointe Psychiatry diagnoses and treats mental disorders like depression, anxiety, and bipolar disorder. The practice also specializes in the management of behavioral disorders like attention-deficit/hyperactivity disorder (ADHD). PTSD treatment plans are available to help individuals overcome prior trauma or life stressors.