Medical Assistant II

Assists in examination and treatment of patients under direction of physician.

Responsibilities

• Maintains patient flow during clinic hours, documents review of systems, measures vital signs such as pulse rate, respirations, blood pressure, weight, and height.
• Updates past and current medical, social, and family history; reviews medications and updates medication list at each visit.
• Correctly records patient information in the electronic medical record (EMR) and may assist in training new employees.
• Prepares patient charts in EMR for visits by scanning, abstracting, and reviewing to ensure all diagnostic test results, hospital reports, and other medical records are complete.
• Accesses and navigates websites or contacts outside facilities to obtain necessary information and may act as Super User for EMR.
• Refills and pre-authorizes medications, communicating with patients, pharmacies, or insurance companies as needed.
• Maintains recording of patient samples and other medications, disposing of expired medications.
• Prepares treatment rooms for patient examinations; maintains clean, fully supplied exam rooms and orders medical supplies as needed.
• Completes patient assistance paperwork/requests as needed and obtains pertinent medical information from patients to facilitate medical decision-making per office protocol.
• Returns calls and responds to MyChart as needed. Works in-baskets, daily workflow logs, and work queues in EMR/Practice Management system.
• May coordinate/oversee work queues in office, answers incoming calls, schedules appointments, checks in and out patients, and completes pre-certifications for prescriptions, procedures, and surgeries as needed.
• Operates EKG, cardiac monitors, and other equipment to administer routine diagnostic tests and other clinical duties such as vaccinations, phlebotomy, and cast removal as assigned.
• Maintains a safe, secure, and healthy work environment by following and enforcing standards and procedures; complies with legal regulations.
• Maintains patient confidence and protects operations by keeping patient care information confidential.
• Understands and adheres to the legal responsibilities and requirements of the medical assistant role.
• Demonstrates comprehension and support of quality measures and patient experience.

Required Skills & Experience

• Excellent computer skills (Microsoft Outlook, Excel, EMR, and scheduling systems).
• Strong verbal and social skills to facilitate working respectfully with patients, physicians, visitors, co-workers, and drug reps in person or by telephone.
• Ability and willingness to travel to other physician offices as requested or needed.

Preferred Skills & Experience

• Two (2) to five (5) years of Medical Assistant or other relevant experience.
• Practice in different care settings (e.g., Primary care, Specialty, EMT, etc.).
• Complementary clinical skills such as phlebotomy, performing EKGs, stitches removal, splinting, etc.

Schedule Notes

Monday - Thursday, 8:00 AM - 5:00 PM; Friday, 8:00 AM - 4:00 PM; no weekends or holidays. Must be willing to travel if needed.